1. Michel Baldrige award is an award that is “given by the President of the United States to businesses and to education, health care, and nonprofit organizations that apply and are judged to be outstanding in seven areas of performance excellence.” The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world.” (Baldrige.org). Some of the Baldrige award winners are St. David’s Healthcare and Hill Country Memorial Hospital in Texas. These organizations pointed out an organizational situation that existed within their facilities. Once this was pointed out, the leadership