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What Retail Trends And Developments Have Affected The Sector Over The Years

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What retail trends and developments have affected the sector over the last 5 years?
Technology: one of and if not a key retail trend has to be the rapid development in technology. In-store operations have improved massively to increase the customer experience by generally providing a much more efficient service e.g. decreasing waiting times at tills due to improved software and devices. The surge in smartphone and tablet purchases has created immense pressure on physical store sales as they have become the means for the consumer to see or try the goods before finding a cheaper alternative online.

Social responsibility: the majority of consumers are increasingly considering the social impact of the money they spend. For example many more people …show more content…

This document is carefully produced using statistics and reflecting on the previous year but also looks towards the next, predicting how the nation will shop, live and look. This enables the business to be best prepared to have the right products in the right place at the right time to meet the consumers demand and keep in line with current trends. On the other side of the business, Waitrose has begun to focus more on getting the right range for the immediacy of modern shoppers. Food-to-go and food-for-tonight are growing areas amongst the consumer and thus strong ranges have been produced in these categories to help meet the demand. To meet the need for immediacy, the stores (especially convenience Little Waitrose) offer a wide choice of ready to eat products and single serve …show more content…

The Constitution is a body of established principles specific to JLP. Founder John Spedan Lewis wanted to leave a clear outline for his successors so that his values and visions which were so paramount to motivating him, would not weaken over time. The Constitution states that ‘the happiness of its members is the Partnerships ultimate purpose’. It establishes a system which obliges all Partners to work hard for the improvement of the business as an entirety and not just to seek individual gain – in the knowledge that we all reap the rewards of the success of our

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