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Working In Crisis Situations

419 Words2 Pages
This learner did a lot of work in crisis situations. It is important that a person stays calm while working in crisis situations. This can be hard to do but a person needs to encourage the people to talk about painful experiences. A person needs to feel as though that they are in a safe environment. I found it okay to encourage a person to talk about their situation, by talking about some situations of your own. It is important to encourage others to take care of one another in times of distress. It is important to ask questions, be empathetic to people while they are going through crisis situations. I found that it is important to take the blame when you did something wrong, try not to shield yourself. Identify and fess up to your mistakes
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