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American Express Customer Service Essay

355 Words2 Pages
Due to the exclusivity of the American Express brand, look to strive their business through their customer service. One of the best ways of turning up great customer satisfaction is employee satisfaction. American Express relies heavily on the health and happiness of their employees by providing multiple companywide benefits. Core benefits including health and life insurance as well as paid family leave, on site counseling, wellness centers and nurses, just to name a few. Having happy employees creates better productivity within the business. The Amex brand looks to inspire a culture where differences are embraced and employees are enabled to reach their full potential. The organization has received and been recognized for their philanthropic

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