The company I chose to discuss is Chick-Fil-A, Dan Cathy is the current President and CEO. Chick-Fil-A’s mission statement explains what they value and what their commitment is to the community. According to the Chick-Fil-A website “For the past 66 years, we have built a foundational commitment to service – service to our customers, service to our franchised Restaurant Operators and their Team Members, and service to our communities. This begins in the restaurant – one customer at a time.
Sunny Smoothies is a smoothie shop specializing in making a healthy smoothie choice for all ages. Our main goal is to satisfy our customers with many different styles and flavors that will tickle your taste buds. I plan to use my 10 years of experience that I have enjoyed trying and mixing different flavors of smoothies. Sunny Smoothies will use our special secret to give exactly what the customer asks for and help create a smoothie addiction in Sioux Falls! I am looking for someone to aid as a partner in Sunny Smoothies.
Chick-fil-a was the only job I could find when the time came for me to work to fund the majority of my college expenses. I wasn’t exactly thrilled to be working at a fast food establishment but the positive and cheerful environment that was fostered there made it fun. The customers always welcomed it and reciprocated it with equal enthusiasm. I saw the positive results of a customer-centered business. This model could be applied in my future career in medicine to ensure that patients feel heard and appreciated while employees feel happy to go to work.
Focusing on acknowledging and respecting customers has helped the business establish a difference for its brand. The inside of their facilities is another element that has contributed to the company's major success. Inside, Chick-fil-A's tables are constantly set with flowers and a polished welcoming atmosphere (Chick-Fil-A’s Secret to Success). Additionally, personnel are taught unique language and behavior, such as the use of the word "entree" instead of "combo" when referring to meals. Additionally, staff members visit customers often.
Its promotion centers on chicken burger consumption as an alternative to beef, with a catchphrase “Eat mor Chikin.” Chick-Fil-A also engages in various charitable works as an act of social responsibility. Its recruitment involves selection based on character, competency, and chemistry among applicants (Kruse). In this case, outstanding customer service is at the cornerstone of its
Every employee has a dream. Some may be seemingly unattainable but those dreams are facilitated at Chick-fil-A. Their aim is to help cultivate a culture that will be a part of the employee’s complete life even after Chick-fil-A. (4) Engaging Guests in a Compelling
President and Chief operating officer, Dan Cathy instills his passion for service in every franchise owner all the way down to his customer service representatives (Salter, 2016). At the end of every transaction, you will not hear a “Your Welcome”, instead you will hear, “My Pleasure”. Cathy believe it is distinctive and classy, much like the service you would receive at the Ritz Carlton (Salter,
Executive Summary: The Campbell soup company is involved in several difficulties. Although it dominates the soup market, it is struggling to keep people interested in their soups rather than them resorting to other snacks. Through thorough research, they have observed consumer’s responses to the soup in the grocery store. They found that the consumers were overwhelmed by the variety of different soups in the same wrapper lining the isle. Campbell company responded by putting different color on certain lines of soups.
When founded, Coca-Cola developped internal for some time. For general speaking, internal growth is producing more of the same products or services, or improving the production lines by creating new products. It basically means that company grows within inside and gets stronger to the core. It is achieved by without incorporating other companies. The main advantage of internal growth for companies in general is that the company grows within the existing structure, so there will be no problems of structure or management systems.
Apple’s organizational structure Introduction Attention Getter Apple Inc. is an American multinational corporation, which designs, manufactures and sells personal computers, consumer electronics and software, and provides related services. The company has experienced a tremendous growth since it introduced an iPhone smart phone in 2007, it is considered to be the most successful electronics company in the world. [1] Thesis Statement During the last few years, Apple company has achieved great successes in the electronic domain.
ORGANIZATIONAL STRUCTURE & DESIGN KFC share in a divisional structure of Yum! Brands, Inc. Pizza Hut, Long John Silver’s, Taco Bell and A&W are the other divisions Offers spots to many people; good for senior executives Eager, alert, and flexible to growth and change KFC makes everything to be recognize and provide money to Yum! Brands, Inc. Chick-fil-a is KFC’s biggest competitor, and quickly growing in popularity. Other competitors include AFC Enterprises and McDonald’s CULTURE Big on diversity in the office
SP18 MGMT3341.02/03 - Human Resource Planning, Staffing, & Selection Team #6 - Heather Fralish, Craig Gil, Emerald Kormah, Jennifer Restivo, Bianca Tolentino Team Exercise: Chapter 2, Case Study (page 44-45) Integrating McDonald’s Business, Human Resource, and Staffing Strategies This week, we were asked to take a closer look into the business of McDonald’s and to discuss the importance of people to the organization. As we all know, all businesses thrive on one main person: their consumers. Without them, no business could be successful! But in order for the consumers to be happy, a business thus begins with another person: their workers.
Market structures describe the competitive environment in which a firm operates. The characteristics of the market structure will have a major-influence on the competitive strategies and tactics that are implemented by firms. (Octotutor, 2014). For the purpose of this analysis, I have chosen to analyze the Coco-Cola Company, which operates in an oligopoly. This type of market has many implications for both consumers and competing firms.
The company 's moto and tag line "Good Food, Good Life", summarizes its corporate ambitions. Nestle strategically relies on the following goals and objectives- 1. Nutrition, health and wellness 2. Sustainable financial performance 3. Trust by all stakeholders Hence, the objective of Nestle is to become a leading company in the health and nutrition sector in the world, while promoting a common agenda of nutrition and environment protection in which their businesses operates.
ORGANIZATIONAL STRUCTURE Apple Inc. has followed different organizational structures and the changes that came depending upon the time frame and when situations called for it. Our objective is to find out the advantages and disadvantages of different organization structure that Apple Inc. has implemented till now. Apple Inc. has followed a flat structure of organization. Basically this flat structure has encouraged employees to contribute to the decision making process by directly participating in it.
