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Compare And Contrast Jcpenney And Macy

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Harry, I agree that Macy’s and JCPenney immediately lures consumers to shop on their websites due to online coupons promoting additional percentages off of their merchandise. Macy’s send their customers coupons in the mail monthly and when there is a One Day Sale promotion. These coupons give extra money off the total purchases and can be presented in the store or online. Giving customers more choices to do business with a company increases the chances that the customer will purchase from the firm again. The customer’s experience is very important when it comes to maintaining repeat clients. However, the customer must have internet access in order to take advantage of these services (Brown, DeHayes, Hoffer, Martin & Perkins, 2012). Companies

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