Cover Letter For Customer Service Business Plan

438 Words2 Pages

I wish to be considered for the ________________________ position. I am a highly capable, positive, and experienced professional with over 20 years of administrative and customer service experience. I believe my skills, abilities, and experience match your desirable qualifications and position requirements. Strong customer service skills. I act as primary contact receiving and responding to inquiries in a highly professional and courteous manner. I develop exceptional working relationships using good oral and written communication skills. I am flexible, poised, and receptive adapting quickly to new and evolving environments, anticipating the needs of others, and responding appropriately. I am highly capable working independently; however, I understand the dynamics of a team and can work cohesively with others in many capacities. I maintain a high standard of confidential and ethical practice while preserving quality relations. Excellent administrative and secretarial skills. I use strong organizational, prioritizing, and time management skills to ensure timely completion of quality work. I manage complex calendars, coordinate meetings, and organize travel. I edit, format, and proof documents to meet correspondence guidelines and publication standards. I lead extensive processes; delegate assignments, track progress, ensure timely …show more content…

I possess an expert skill level and serve as a “go-to” person, using Microsoft Office Suite tools and SharePoint, along with specialty applications, such as Cisco WebEx, SAP BusinessObjects Business Intelligence, and Unisys Client Work Manager. I create high-level documents, spreadsheets, and presentations with charts, graphics, and tables; develop ad hoc reports and analyze the data for tracking and improvement purposes; and store, organize, and track independent and collaborative processes and projects. I also develop suitable workarounds for technological issues to ensure minimal interruption of