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Diversity Training Case Study

1044 Words5 Pages

Developing a diversity training program for an organization that is understood amongst the workforce can be a challenging task. In order to properly asses the teams demands we must take into consideration certain training requirements that will ultimately help deliver the information across the board. Organizations that input the effort, time and finances to develop and implement a diversity training have a higher success rate in many areas such as improved recruiting, higher employee retention rates and overall improved morale. In order to develop and properly execute a diversity training one must first and foremost identify the stakeholders in order to understand and gather information as to the values they wish to instill on their workforce. …show more content…

Understanding legal implications when developing a diversity training course that discusses such sensitive topics such as culture can be quite taxing. When I was approached by my superiors and requested to develop a program that can help our workforce understand diversity I knew I had to find a way to make cultural diversity be understood and embraced as a benefit rather than a daily challenge. With this type of training it is easy to lose the interest of your workforce before you can even explain due to how sensitive the topic is. The significance and the concept behind this other than just providing support to our global employees is the avoidance of time consuming and financially catastrophic legal issues. “The evolution of these legal and regulatory developments reveals a landscape filled with varied and multidimensional approaches to a common imperative.” (Collins, 2012) Federal regulations prohibit discriminations against workers based on color, religious beliefs, physical disabilities or age. Ensuring our workforce understands cultural diversity will help avoid the organization suffering from any lawsuits due to discriminatory behavior. A lack of understanding of cultural diversity could also lead to a lesser understanding of a potential customer/consumer market. The organization can become more …show more content…

It is evident that the cultural diversity within this organization will not only continue to be a challenge but it will become a more important factor as the years go by. The diversification of the available workforce in the United States is becoming even greater meaning we will only have to develop more comprehensive procedures to overcome any cultural barriers and prejudices. Employers have used three different approaches to promoting diversity, argue researchers from the University of California, Berkeley, Harvard University and the University of Minnesota in a study published in the August 2006 issue of "American Sociological Review." Establishing organizational responsibility for diversity, diminishing managerial bias through training and reducing the social isolation of minorities are prominent

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Support the recruitment and retention of underrepresented student populations by creating coordinating, and managing the two tiered Diversity Achievement Program: the Secrets to Success Transition Program alongside the Diversity Peer Mentoring Program § Create, maintain, and schedule various diversity and inclusion related initiatives such as the Social Justice Speaker Series, the Diversity Dialogue Series, Soup & Substance Luncheons, and Cultural Heritage Months § Recruit, train, and supervise undergraduate student workers and student mentors for the Diversity Peer Mentoring Program § Taught three sections of the First Year Seminar for 25 first year students § Work with, train, and supervise a graduate assistant from the master 's program in

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As stated in the previous chapter connection, there are many challenges that stand in the way of urban education. The main issue discussed in chapter 10 of the book “Affirming Diversity: The Sociopolitical Context of Multicultural Education” by Sonia Nieto and Patty Bode, was the issue of bilingual programs never having enough support by schools. In addition “bilingual teachers have been segregated programmatically and physically from other staff members, making both teachers and students feel isolated from the community (p.380)”. This issue has always been highly debated because while some people believe bilingual programs work, others believe the opposite. Regardless of who is right or wrong, the truth is that we live in a country that

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Importance and benefits of managing this diversity There is prescription that a company could apply to be successful, therefore it depends on the capability of the leader to sort out what is best to the organisation based on the level of productivity of the workplace. Leaders and managers should know and recognise skills that are vital in creating a positive and effective diverse workforce. One day session of training and programs is inadequate to change a person’s behaviour and styles, therefore the company need continuous development, implementation and maintaining trainings and awareness foundation. The welfare of having a diverse workforce is that it brings a unique standpoint to the company.

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Organizations, agencies, institution and businesses that exhibit and promote cultural competence will integrate diversity into their policies, procedures, hiring practices and training. Social workers and members of diverse populations must participate in political office, administrative positions, program planning, and policy making and serving on boards of directors in order to achieve social and economic

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Diversity is a term that we are familiar with. It describes the differences between individuals and groups in terms of culture, nationality, ability, ethnic origin, gender, age, religion, belies, sexual orientation and social class (Clarke, Mark, Pat etal.,2012). At place of work, understanding and valuing diversity makes individual to sees differences in people as valuable and potential assets, encourages open dialogue on diversity and shares personal, and writes and speaks in language that's respectful and sensitive, encourages open dialogue on diversity. Understanding and valuing diversity is fundamental to all the other desired behaviours. Learning about others, talking with others, reflecting on your behaviour, and looking deep into yourself to truly assess and modify your behaviours related to diversity.

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2.2.5. Cultural diversity in Classroom: There are various cultural differences that teachers are likely to come across culturally diverse classrooms including Gender, Age, Cognition, Norms, beliefs, Primary language, Exceptionality, Cultural heritage, Socio-economic status, Opinions, ideas, Attitudes, Expectations, Behavioral styles, Geography, Learning styles, Communication Styles, Decision making styles, Ways of Communicating Non-verbally, Ways of Learning, Ways of Dealing with Conflict, Ways of Using Symbols and Approaches to completing tasks etc. According to Pratt-Johnson (2005), there are six basic cultural differences that teachers are likely to encounter in the culturally diverse classroom. Familiarity with these differences will begin

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In today’s era managers are challenged daily with disputes like ethics, diversity, working in teams, privacy, sexual harassment, and handling differences. Furthermore, these issues are discussed because they are constantly the debatable topics in the workplace. More importantly, handling differences and diversity is the current situations in the workplace. Moreover, a few managerial concepts must be considered, including selection methods, training and development, performance appraisal, and diversity management.

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CNA Dorothy is a valuable asset to your facility she was willing to help at every turn without an attitude or frown on her face. Your CNAs or over worked and under staff, most RN’s refuse to help with patient care such as baths, feedings and patient waste(BM). One CNA should not be required to feed, bath, turn and clean patients alone without any assistance. (Especially ventilation patients this a job for two people.)

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These differences contribute to the organizations ability to be flexible, generate problem solutions, relate effectively to a wide range of clients and to providing a balanced range of services. An organization can invest in developing effective employment programs and strategies that support diversity, but unless they have created an inclusive work environment, that celebrates and builds on differences and that is productive, rewarding, enjoyable and healthy for everyone concerned, they are likely to find that diversity creates more problems than it solves. They will be unable to take advantage of the benefits of diversity and are likely to have difficulty retaining employees. Work practices that make environments safe for all have achieved cultural competence and as a result are demonstrating cultural safety. Overall, this means that the workplace if spiritually, socially and emotionally respecting and appreciating different cultures and that there is no assault, challenge or denial of any person’s identity.

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As Jim Adamson, what would your managerial approach be in this sensitive situation? The first thing I would do is tackle Denny 's workforce. I would ensure that the company had a diverse group of employees, from top-management all the way down. The company would also need to ensure that proper diversity training was conducted for everyone.

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Key works: workforce diversity, contract workers, employees, diversity, divergent attitude, human resource management, international employees, consumers, consumer behavior, empathic marketing 1.2 Thesis Statement Diversity in the workforce provides unique employment opportunity and benefit, strengthen organizational outcome and further provides a platform to Exchange culture and lifestyle. On the other hand diversity workforce challenges increased in cost of training requires HRM careful employee’s selection and increased conflict due to demographic differentiation. 2 Part

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Age Diversity in the Workplace Diversity at workplace is one of the prominent issues in today’s world. It is the challenging issue that managers face to manage at the workplace. But it gives the highest output if properly managed. By managing the workplace diversity, companies can increase the overall efficiency that results in higher output. Besides, it enhances the image of the company to become ‘Employers of Choice’.

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Diversity management can defined as an activity that recruits diverse employees such as women and minorities into the workforce and it’s also can increase the competitive advantage of the organization. (Stone 2013). By applying diversity management, a more productive environment will be created so everyone would have a feeling of they are being valued and their talents are being fully used resulting in their organisational goals are achieved.. (Kandola and Fullerton 1994, p. 56). Equality legislation helps the employers to know better on how to recruit and treat their employee fairly and also helps to promote diversity in the workplace. (Nibusinessinfo n.d).

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Successful strategies link diversity progress directly to business results. (www.diversityinc.com/diversity-management) Diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization As a group we discussed diversity management and realized that the world is a big place and there will always be diversity.

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We live and work in a diverse world, consists of people with divergent backgrounds with different needs and preferences. This multicultural world brings out the potential on improvement and efficient, but also comes with that are the challenges. Workforce diversity acknowledges the reality that people differ in many ways, visible or invisible, mainly age, gender, marital status, social status, disability, sexual orientation, religion, personality, ethnicity and culture (Kossek, Lobel & Brown, 2005). The culture of an organisation plays a big role in the performance and sustainability of an organisation, and it is also important to the well-being of its employees.

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