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Emotional Intelligence Case Study

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EMOTIONAL INTELLIGENCE
Rosete & Ciarrochi (2005) investigated the relationship between emotional intelligence (EI), personality, cognitive intelligence and leadership effectiveness. The analyses revealed that higher EI was associated with higher leadership effectiveness, and that EI explained variance not explained by either personality or intelligence quotient (IQ).
Côté & Miners (2006) presented a study that focused on how emotional intelligence (EI) and cognitive intelligence (CI) are associated with job performance. They developed and tested a model that posits that the association between EI and job performance became more positive as CI decreases. A study was conducted in which employees completed tests of EI and CI, and their task performance …show more content…

The study identified strong dispositional determinants of happiness. In line with previous findings, stability, conscientiousness, extraversion, and agreeableness, were positively correlated with both happiness and trait EI. Finally, a significant amount of shared variance between happiness and the Big Five was explained by trait EI, which partly mediated the paths from stability and conscientiousness to happiness, and fully mediated the link between agreeableness and happiness.
Sunindijo, Hadikusumo & Ogunlana (2007) conducted a study to examine the benefits of emotional intelligence (EI) to project management in terms of the style of leadership. The results revealed that EI affected leadership behaviour of the project leader. In addition, project managers with higher EI used open communication and proactive leadership styles. Finally, it was found that EI generated delegating, open communication, and proactive behaviour, which would bring positive outcomes to the …show more content…

The analysis revealed that majority of managers were emotionally intelligent but they had a moderate knowledge of the concept of EI. Also, a change in the level of EI was recorded to change according to the gender, age, level of education and working experience of managers.
Dehghanan, Abdollahi & Rezaei (2014) examined the influence of Big Five personality traits on emotional intelligence (EI). The analysis revealed a positive and significant association of EI with extraversion, agreeableness, conscientiousness and openness. Whereas, EI and neuroticism were significantly and negatively correlated.
Akhtar, Boustani, Tsivrikos & Chamorro-Premuzic (2014) explored the influence of Big Five personality traits, work-specific personality and trait emotional intelligence (EI) on work engagement. The analysis revealed that trait EI, openness, interpersonal sensitivity, ambition, extraversion, adjustment and conscientiousness predicted work engagement.
Papathanasiou & Siati (2014) investigated the emotional intelligence (EI) and job satisfaction of employees in Greek banking sector. The results revealed that gender, age, marital status and job position affected the level of EI. Also, EI influenced the level of job satisfaction.
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In “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor.

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Everyone is looking for ways to get better and surveys seem to be the most expedient method leaders use to assess employees. Being able to utilize these tools allows leaders to look at a greater number of employees or potential employees. I have taken three surveys that will help identify my character strengths and weaknesses, as well as, my leadership strength and weaknesses. The first survey I took was Values in Action (VIA) inventory of strengths.

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Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they

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An understanding of what precisely creates emotional intelligence is essential not simply due to the capacity that is so fundamental to leadership but because some people are strong in some of its elements which can be totally lacking in others (Ovans, 2015). The overall result of (Kerr, et al, 2005) data analysis shows that the person’s emotional intelligence may be a key to effective

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