Civility and Incivility Communication Behavior analyze Defensive and Nondefense Behavior In the workplace, workers communicate with each other’s in different way because of their characteristics and personal problem in life affect behavior in communication. The most common communication I will be comparing and contrast between civility and incivility. Also, this affect the message comes from defensive and nondefense communication. It affects in working environment, the feeling or emotions by proving a real life examples behavior approach in scenarios. I will explored how the defensive and nondefense communication that may spring from civil and uncivil communication behavior. The term incivilities refer to worker behavior of disrespectful, …show more content…
People with civility behavior tends to stay calmness, carry a positives things avoid hurting feelings, prevent harm and damage while working with relationships or groups. Civility behavior should confronted and addressed immediately through respect of others such as writing things down in paper and avoid speaking without thinking first. Also, brings the difficult issues out to be resolves in manner way. Civility communications examples such as groupthink mean together a group making a decision to get to the goals by taking responsible. Whether there were members disagree with idea, they tend not to break the positive agreement in groups. Overall, civility requires a respect feedback, privately and courteously. For examples, in work places managers are proactive creating an active environment employee working together. The manager brings up the talents of employee. Also trust is important things in the work places, make employee feel they are values shown positive contribution, help the employee fix the wrong mistake so that way gain better next time etc. …show more content…
Subordinate defensive is characterized by passive and self-confident behavior. Especially people with low self-esteem tend to hired weakness strength in capable doing something it was right. They are over react with people thinking about them as useless. People at lower levels do not concern about their thought and feelings. They wear mask of ignorant being smart, dominance about something. Besides that, dominant defensive approach in straightforward manner in verbal or physical harassment. When someone assume about themselves as think actually truth, for example “I can written this report better than you