Followership Plan Once DHS has hired new leaders, it will be imperative that they understand and respect the power of their team. Leaders will need to work with their followers in order to develop a cohesive strategy which supports DHS in carrying out its vision. Inclusive leadership “emphasizes doing things with people, rather than to people” and this strategy of Inclusive leadership will be critical in motivating a workforce in which only 26 percent of the employees believe that creativity and innovation are rewarded and only 39.8 percent believe their managers promote communication among different work units (Hollander, 2009, p. 3) (Help Wanted at DHS, 2013, p. 3). “Employee participation throughout the department needs to be encouraged. …show more content…
It involves both the cooperation of every team member, and the leaders implementing the knowledge and recommendations gained through tis cooperation. After lengthy and costly surveys such as those conducted by FEVS, the data gathered can be used to further improve and measure outcomes. In order to achieve this new vision, certain checks and balances must be employed. Acknowledgement is the first step towards change. Furthermore, action with the help of acknowledgements creates not only change, but also progression. There are several methods of measurement which can be employed to keep high standards as well as monitor effectiveness. First DHS should monitor turnover and retention rates. A low turnover rate would suggest that measures taken to increase leadership and utilize employee feedback were successful. Since vocal and active commitment is needed from all levels of the department, and communication is vital in cohesion and performance, another method to measure leadership performance is through bi-annual leadership evaluations. The evaluations should be conducted at random with the collected sample reflecting on leadership from various perspectives across the department – both above as well as below the leaders’ station in the agency. These evaluations will be used to not only quantify employee satisfaction, but also leadership effectiveness in communication, motivation, and innovation. The results of these evaluations will be used to evaluate leadership’s ability to support DHS in its new change management