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Grange Insurance Performance Management System

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First, performance is what employees are paid to do on their job. Any duties, tasks, or responsibilities required of the position and the employees behavior is also a component of performance. Now many managers assume that the results of employee behavior is described as performance but that is not the case. So in this scenario, performance is what the baker does when she reports to make donuts and what the cashier does when she provides customer service to customers by communicating effectively and performing her cashier duties.

Most companies have a unique set of core values that they believe contribute to business success through distinguishing them from competitors and helping create a brand image in the eyes of customers, clients, employees, …show more content…

Grange Insurance performance management system for its associates includes both job-relevant performance objectives and core values. Managers rate the extent to which employees engage in behaviors underlying the company's core values, which include candor, do the right thing, integrity, ownership, and teamwork. For example, the evaluation for candor includes considering whether the associate engages in behaviors such as openly sharing information, seeks honest and constructive feedback, delivers honest and constructive feedback, and addresses problems and issues even when they are unpleasant or sensitive. Eastern Idaho Regional Medical Center (EIRMC) in Idaho Falls evaluates employees on seven values and their underlying behavior. The values and example behavior in parentheses include accountability (works to achieve individual, department, and hospital goals), I am EIRMC and I CARE (demonstrates the use of the center's caring model with every patient and visitor), integrity (manages conflict appropriately), respect (respects co-workers by being on time), quality (identifies a potential problem and also potential solutions), loyalty (builds teamwork by being a good team member and not backbiting), and enjoyment (greets and welcomes each person with a smiling face and a kind word). EIRMC uses a five-point scale to rate employees on the values. The scale values range from 1 meaning the employee exceeds expectations to 5 meaning their performance is

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According to Kearny (2014) “performance is work activity plus result” (p. 1). In this particular situation, that means that what activity will help to produce the desired outcome. For example, the activity for process transactions from customer, the result is to ensure that customer is satisfied with the service and continues to return. To ensure that the result of a happy customer is achieved on a regular basis, there will various activities that must be achieved to ensure this outcome.

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The organization's core values are compassion, diversity, integrity, excellence, and teamwork. Compassion reflects Baptist Health's desire to treat every individual with kindness, respect, and empathy, and to provide comfort and support to patients and their families during their healthcare journey. Diversity acknowledges and embraces the unique differences and backgrounds of every individual and promotes an inclusive environment where everyone is valued and treated with dignity and respect. Integrity is the foundation of Baptist Health's culture and represents the organization's commitment to doing the right thing, even when it is difficult, and to maintain honesty, ethics, and transparency in all its interactions. Excellence is at the core of everything Baptist Health does, and it strives to provide the highest quality healthcare services, continually innovate, and exceed expectations through continuous improvement and learning.

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Only companies recognize high performance, they are the corresponding remuneration. Others, such as to complete the outstanding tasks of the internal factors like sense of achievement is largely a matter of personal inner life, organizational policies can only have an indirect impact. For example, the organization is determined only by the excellent performance of the standard, it may affect the individuals, so that they think has been very well done

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The corporation’s cultural values include compassion for patients, teamwork and an aspiration to win, and driving results with determination, urgency, and accountability. Moreover, Baxter’s cultural values are echoed in the company’s emphasis on learning swiftly and adapting to change, having the courage to fail, correct results and move forward, and thinking global/acting local. The corporation’s objectives are to achieve quality treatment and patient safety, become the leader in performance in the healthcare industry, and be the best place to work. Baxter Healthcare Corporation is doing relatively well in achieving its planned objectives, and currently, the company is moving in the right direction to realize the uppermost quartile performance (Doe 1). Despite the office politics that occasionally get in the way of realizing objectives, the Corporation brags of a highly motivated team of employees, a diverse and balanced business portfolio, and clear goals and accountability that function to help it realize its mission, objectives, and

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An organization achieves performance by the leadership outlining the goals and expectations of each employee and

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