Healthcare Chapter 2 Paper

Chapter 2 is about organizational culture, cultural competency, and diversity in healthcare. Organizational culture is the set of values, beliefs, attitudes, and rules that outline and influence employee behavior. The culture reflects how employees and customers experience the organization and its brand. The benefits of having a strong and identifiable organizational culture are innovation, learning, and growth for the employees and the organization. The organization will have a happy, productive team that enjoys working together. The company will improve communication between its employees, management, and customers. Employees will be driven and highly motivated to achieve their goals. There will be an improved performance from the employees

a.k.a. a.k.a. a.k.a. Cultural competence also includes linguistic competence. Linguistic competence is the use of language through the expression and interpretation of concepts, thoughts, feelings, facts, and opinions to perform oral and written discussions (Linguistic Competence, n.d.). When linguistic competency is used in healthcare, it gives a physician the ability to provide patients who do not speak English or who have limited ability to speak English, with direct communication in the patient's primary language (Cultural & Linguistic Competency, n.d.). The changing demographics of the United States have already impacted its cultural competence. Demographics refers to age, race, ethnicity, gender, marital status, income, education, religion, employment, and socioeconomic status. These changes were caused by immigration. People moved to the United States from all over the world, so that has changed the way people recognize and understand other beliefs, traditions, and customs. Diversity varies in race, ethnicity, gender, disability, social class, socioeconomic status, sexual orientation, gender identity, primary spoken language, and geographic

They feel that the providers are more respectful, trustworthy, and empathic to their needs. Patients are also more likely to receive the preventive care they need and agree to the recommended care (Zephyrin et al.). Diversity management is when an organization includes employees from different backgrounds in their organizational structure through their policies and procedures because of the growing diversity of the workforce worldwide. Advancements in technology allow companies to hire and manage employees from around the world and in different time zones (Corporate Finance Institute, 2022). Diversity management promotes good management practices, and it also prevents discrimination, and promotes inclusiveness. Some benefits of diversity management are diversity makes it easier to recruit top talent and customers respond to diversity (Team, 2019). People who are looking to work at an organization are more likely to choose one that has a diverse workforce. It is best to have employees from different backgrounds with different perspectives. This helps boost creativity, problem-solving, solutions, and business