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Importance of communication in nursing
Importance of communication in nursing
Importance of communication in nursing
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University of the People PSYC 1111-01 Learning Journal Unit 4. Effective communication between healthcare providers and patients is crucial to quality health and social care. This improves the overall well-being of the patient and helps build solid relationships with the patient, their family members, and colleagues. As Lee (2021) puts it, effective communication within healthcare settings can directly or indirectly impact the care provided and the relationships built.
The communication process is influenced by values and cultural factors. Culture is defined as a way of thinking, behaving or working that exists in a place or organisation. Part -2 An analysis of how communication operates within a care home setting: (AC 1.4, AC 1.1)
While understanding communication between nurses is important, similarly, communication is also important to the nurse and other disciplines. I was able to witness effective communication between disciplines that focused on the patients’ health. One example of this was pertaining to a patient in the ICU room. The respiratory therapist discussed the patient’s current situation with the hospitalist. The nurse I was shadowing used successful communication with the CNA on duty to help assist with the patient’s current needs at that particular time.
Communication in nursing is known for its life saving success as well as its greatest flaw in poor patient outcomes. There is always room for improvement and when communication is carried out efficiently, healthcare professionals have reaped the benefits. However, there have been many instances in which nurses have had to learn the hard way of how detrimental communication can be to patient safety. Through research and reviews of literature, the topic of patient safety related to handoff communication among units is analyzed.
1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.
• Assessment: Nurses often feel uninformed when changes are made. Not being made aware of important changes can affect patient care. • Nursing Diagnosis: Communication breakdown due to ineffective delivery of new changes related to patient care. • Goal setting: Implement an education book that is placed near the nurse 's station and nurses are responsible to read the changes and sign off when they have read it. • Evaluation: Nurses are better informed and are up to date with new
Introduction In this assignment, I will reflect on the changes that have occurred in nursing from the 19th -21st century. I will also be discussing why professional values are important in nursing, especially in my chosen field of adult nursing. In this assignment, I will also be explaining what person-centred care is and why it is crucial in the nursing profession. Additionally, I will also be explaining the different types of effective communication skills that are used in nursing to ensure all patients are being treated correctly. Knowledge of the 21st Century Nurse.
Student Name MARIA DODAY Student ID: 2133010 Module name: Health and Social Care Module code: LCHS4003 Lecturer Name: DIOLA Bailout Communication in Health and Social Care Communication plays a crucial role in health and social care.
COMMUNICATION Communication therefore is a vital in nursing and in all areas of activity and in all its involvements such as health promotion prevention of illness diagnosis, treatment, therapy, rehabilitation and in every other day to day activity. Nursing process has a scientific method of exercise and implementation and this is achieved through dialogue, verbal and non-verbal way of communication Also communication can be defined as the exchange of information, thoughts and feelings among people using dialogue or other means. Effective communication indicates an understanding of the patient and the experiences they convey. Communication requires skills and at the same time the sincere meaning for the nurse to understand what worries the
As a first year student nurse I understood the importance of communication within practice placement and in our day-to-day lives. As a second year student I feel that I have more awareness on the significance of communication. Metaphorically I see communication as the root of a tree and from it springs essential skills that without communication one would not be able to achieve; for example, compassion, empathy, unconditional positive regard, congruence, self-awareness and it maintains professionalism. When we amalgamate all of these we create a specialist service for those who we care for (Baughan & Smith, 2008). I believe that people can pick up on how people are feeling without having to say a word, Egan (1998) and Rogers (1995) concur.
An excellent communication skill between nurses and patients is essential for the successful outcome of individualized nursing care of each patient. The ability to communicate
Within my work setting I am required to communicate with a range of groups and individuals. This includes service users, their families and friends, internal staff such as care staff, senior care staff, nurses and managerial staff. Sometimes, it is also necessary to liaise with external staff and agencies. For example, health professionals such as GP 's and district nurses, advocates, social workers and the Care Quality Commission. At present, the level of communication required between myself and external practitioners and agencies is of a limited nature.
Ask yourself: could part of the problem be 'we just aren't communicating?' Both effective and ineffective communication can influence us, not only in our everyday lives and relationships, but in our careers as well. In the high-stakes situations that nurses often deal with, awareness of our communication can be especially beneficial. There is a lot of information about the different types of communication, but there are only two main forms: verbal and nonverbal. In 2011, N. Nayab writes verbal communication entails the use of words in
According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.
“Effective communication is one of the most vital components of healthcare” (Crouch et al. , 2013). It is through effective communication that nurses are able to discuss their client’s needs and provide all the necessary elements for increased healing both physically and mentally. Nurses are able to form a therapeutic relationships with their clients through various forms of communication and provide the best care needed for not only the client but for the family members of the client as well. One of the many ways to establish a strong therapeutic relationship with patients is to make the patient feel at ease with humour. Friendliness and laughter are important factors when forming trust between nurses and patient.