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Advantages Of Effective Verbal Communication

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The service users could come from different cultures and different religions so no one should judge and discriminate. Verbal Communication has lots of advantages and is very useful for difficult problems in a one to one situations. For example a nurse discussing a patients results from a blood test in a one to one situation will use verbal communication. However it is also used in group situations like a support group, where the main speaker gives advice to people who need their questions to be …show more content…

(Marked by Teachers, 2003 - 2013) “The way your posture is when you sit or stand can send a message, if the client is sat slouched with their arms crossed it usually means they do not want to be there and they are not interested.” Having an open posture has lots of advantages and disadvantages, one of them is putting people at their ease to make sure that they are relaxed. However you have to be careful when you are working with people who have a learning disability because they might find it hard to understand where the boundaries are and if they do not have a lot of social skills, they might not know the difference between a carer and a good friend. Therefore the carer might think their posture shows support but it could mean closeness for the receiver. On the other hand a closed posture could suggest that they want some distance but some people could not pick up this signal. There are also disadvantages to posture because if someone with a visual impairment cannot see then it is not very useful communication. Posture is most effective when you communicate with sighted people who know the social signs. Therefore the least effective way of communicating is with people who cannot see and people who do not understand the importance of

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She made eye contact appropriately. Client ambulates with a cane due to injury she sustained at work. She wears thick glasses. Client described her mood as “good” and d her affect was appropriate. Client report a lot of pain in her knee and leg.

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When presenting information to a group of blind people, written communication is not suitable unless converted into braille so therefore verbal is necessary. Whereas if presenting to a group of deaf people, verbal communication would be impossible and likewise with written if they are unable to read. In this case, non-verbal communication may be needed in the form of sign-language. Types of communication need to be considered when interacting with different age brackets too. For example, it is not a good idea to only request Email addresses as a source of contact for all members of the public as it is possible some elderly residents do not have access to a computer or the

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For instance, a provider who maintains eye contact with patients while listening to their concerns can convey empathy and interest in their well-being. Similarly, a healthcare professional with an open and relaxed posture can help patients feel more comfortable during the consultation. Therefore, healthcare providers should be mindful of their nonverbal cues and strive to use them effectively to enhance their communication with patients.

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I witnessed verbal communication between nurses, certified nurse's assistants, bath assistants, and even student nurses. However, the best example I can give about communication and how I utilized communication was during my first insulin injection. First, us students verified with the nurse as well as our clinical instructor on how the procedure was performed using verbal communication. Next, we used written

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They must also communicate in a friendly way so the client will not feel worried about being judged. Communication can create trust between clients and professional which is vital for this care setting; it involves verbal and non-verbal communication including spoken and written language,

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There is also good verbal communication; which has the ability to present and explain your ideas clearer through a spoken word and listening carefully to others. Verbal communication also involves using different varieties of approaches and styles that is appropriate to the person/ people you are addressing. This could be a group of people(audience) or a single person. Non-verbal communication: non-verbal communication is expressing ideas and opinions without talking, which is understanding body language which is very important it often gives care workers an idea of how someone is feeling by the way they express themselves, for example the way they express their emotions. To be able to use non-verbal communication it is important as a career that you understand what messages your own body is sending out to whom you are trying to help.

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This is can be done in many ways for example when Tesco’s workers are communicating with customers, managers. Tesco uses verbal communication to the best of their ability so they can resolve any problem or enquires by staff or customers. Most of these are done face to face so the problem is solved fast and effectively as it will be easier of their staff to visualize the customer facial expression to see how they are reacting to the situation. Face to face communication is the best way of communication because Tesco uses this method of communication everyday as there is less scope for miss-understanding in it. Tesco also uses face to face communication to communicate information with their customer which they will obtain instant reply.

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We must communicate with others no matter what race, gender or age they

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For example: Care workers behaviour, appearance and attitude send messages to people who receive care as well as to colleagues about what they think and feel. Similarly a person’s body language may tell a care worker that they are uncomfortable pain even when they say I am okay. Non-verbal communication is a channel of communication that is always on. Gestures: Gestures can be seen a lot when heated discussions are taking place and the message is important. but it is important to understand cultural norms so as not to unintentionally cause

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1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.

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Service providers must provide staff who can work with different cultural backgrounds due to different means of communication. Service users should be included in their own

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Languages differences: Don’t assume that all service users can understand English maybe it’s not his/her first language, we can use leaflets translated into other languages also avoid using jargon where possible as it can confused the person. People with specific needs: Service users who have suffered a stroke or has Parkinson’s disease can have verbal communication problems, we need to give them time to express and make sure we understand. People with hearing problems or poor sight. 2.3 Demonstrate a range of communication methods and styles to meet individual’s

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These seemingly small gestures display an air of friendliness, caring, and approachability, which can go a long way toward making a patient feel safe. When you maintain eye contact with a patient, you continue to foster trust and respect as your relationship progresses. It's also important to respect a patient's boundaries. Some patients feel comforted when their hand is held or they are offered a hug, while other patients may find these actions uncomfortable. Always respect differences in personality and cultures.

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1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.

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If we conduct businesses and we fail to make them understand or fail to make any appropriate adjustments, we might unwillingly offend them without noticing it. In Japan, communication can be very complex. Spoken words can have many different meanings; that why both non-verbal and verbal communication is very important for us. Non-verbal communication is important it is because it can be interpreted in many different ways.

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