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Interpersonal Skills: Listening

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Written Assignment Unit 6

Interpersonal Skills Report

Focusing on these following Interpersonal Skills:
Listening
Assertiveness
Negotiation
Feedback
Persuasion
Interviewing
Coaching
I would like to prepare a report containing their definition, an example of how the skill could be useful in a business, along with a web sites that offer instruction on how to develop these skills.

LISTENING
Definition: To be alert and give attention to what another person is saying. Listening to a message.
Example of how this could be useful in business: Being an active listener, is necessary to understand what is being said to then apply this into action. When your manager asks to take on a task, listening to their instruction, is the only way to undertake …show more content…

Giving feedback on the product they have purchased. This will give insight to the company and where improvements can be …show more content…

Example of how this could be useful in business: When a meeting is called, within an organization and everyone agrees on how to tackle an issue, expect one person. Using your persuasion skills would come in handy, in this situation. To get this individual, to see how this method of tackling this issue, is the right approach.
A website that instruction on how to develop this skills is: Skills you need, Helping you Develop Life Skills, Persuasion and Influencing Skills: http://www.skillsyouneed.com/ips/persuasion-skills.html

INTERVIEWING
Definition: To orally question some one to discover their opinion or experience.
Example of how this could be useful in business: The process of a job application, is to interview possible candidates to ensure they meet the criteria that the job position requires.
A website that instruction on how to develop this skills is: Monster, Interview Tips, 10 Tips to Improve Interview Performance, (2015):

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