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Interpersonal Skills Paper

701 Words3 Pages

Interpersonal skills are the skills that we use to communicate and interact with other people. It can be with an individuals or in groups. The interpersonal skills that I will discuss in this paper are Listening, assertiveness, and negotiation, feedback, persuasion, interviewing and coaching.
Listening skill
Listening skill is defined as the skill that is required to accurately receive and interpret or process messages in a communication process. An example of how listening skill could be useful in business is the positive impact on company’s interactions with employees, customers and other businesses. The website that offers information on how to develop this skill is http://www.wikihow.com/Develop-Listening-Skills.According to wikiHow 2016, …show more content…

Assertiveness can also be seen as the balance point between being passive and aggressive. An example of how Assertiveness could be useful in business is in management meeting where managers discuss proposals on how to move business forward. The website that offers information on how to develop this skill is http://www.skillsyouneed.com/ps/assertiveness.html. According to skillsyouneed 2016, Assertiveness can be developed by being open in expressing our emotions, listening actively, able to accept responsibility and delegate, showing gratitude and being graceful, having self-control and behaving as equal to …show more content…

An example of how feedback skill could be useful in business is in the performance appraisals. The website that offers information on how to develop this skill is http://www.explorehr.org/articles/Performance_Appraisal/Developing_Feedback_Skills.html. According to exploreHr 2016, feedback skill can be developed by focusing on specific behaviors, keep feedback impersonal, keep feedback goal oriented, make feedback well timed and ensure understanding.
Persuasion skill.
This is the skill required to influence the action of others to achieve a particular goal. An example of how persuasion skill could be useful in business is in advertising where buyers are influenced through adverts to buy a particular product. The website that offer information on how to develop this skill is http://www.kent.ac.uk/careers/sk/persuading.htm. According to University of Kent 2016, persuasion skill can be develop by focusing on the need of other people, argue your case with logic, use positive language, compliment the other party and remember the names of everyone you meet.
Interviewing

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