Nurse-Patient Communication: An Exploration Of Patients Experiences

Jordan R. Woodell

Maune

Comp. 1

22 October 2015

Mccabe, Catherine. "Nurse-patient Communication: An Exploration of Patients' Experiences." J Clin Nurse Journal of Clinical Nursing 13.1 (2004): 41-49. Web. 22 Oct. 2015.

Patient focused communication is a basic component of nursing. The development of a nursing-patient relationship is based off of communication. Proper communication results in a good quality of nursing. Nurses are often described as poor communicators. Data was collected using unstructured interviews. One come-back of the data was ‘lack of communication’. The results of this study say that nurses are not good at communicating with patients. According to Arnold & Boggs (1995) and Balzer-Riley (1996), communication is a reciprocal

It is very beneficial to the life and well-being of patients. Yet, patients all over the world are dissatisfied with the actions of nurses. Patients suggest that nurses have additional training with communication. Adequate communication indicated as a central component of nursing. It is accepted as an elemental part of delivering high-quality patient-focused care. Some people come from very distinct cultures and backgrounds and have an array of difficult health problems which sometimes requires very specific care. Communication is necessary because it allows nursing staff to judge the specific needs of these people. There have been many studies recorded that shows there is communication problems in clinical practice. Communication skills training has been extensively cited as a means to fix these problems. Although nurses’ communication skills have not improved over time. There is often dissatisfaction directed at nursing staff. Although staff to patient communication is initially started by the staff members, yet it was of short duration. Several studies have shown that communication between nurses and patients is very minimal. There is often a lack of communication between nurses and patients due to the nurses not having enough time to talk with the

Medical staff generated twice as many interruptions via telephone and paging systems as they received. Staff were observed to infer the intention of messages based on insufficient information, and clinical teams showed complex communication patterns, which could lead to inefficiency. We conclude that hospital staff may need instruction in appropriate use of telecommunication facilities and that some communication technology may be beneficial. The healthcare system seems to suffer enormous inefficiencies because of poor communication infrastructure and practice. Example: a senior consultant tried to transfer a patient to another’s team by delegating the request, involving at least two intermediaries. By the time the second consultant received the message it was substantially distorted and had the potential to endanger the