University of the People PSYC 1111-01 Learning Journal Unit 4. Effective communication between healthcare providers and patients is crucial to quality health and social care. This improves the overall well-being of the patient and helps build solid relationships with the patient, their family members, and colleagues. As Lee (2021) puts it, effective communication within healthcare settings can directly or indirectly impact the care provided and the relationships built.
The communication process is influenced by values and cultural factors. Culture is defined as a way of thinking, behaving or working that exists in a place or organisation. Part -2 An analysis of how communication operates within a care home setting: (AC 1.4, AC 1.1)
Leila Sara Khan, Unit 1 Task 1 Criteria 1.1 Communication methods relevant to health and social care. One to one A one to one is a verbal communication that can be used in many environments such as, a school, nursing homes, CAMS and nursery’s.
They must also communicate in a friendly way so the client will not feel worried about being judged. Communication can create trust between clients and professional which is vital for this care setting; it involves verbal and non-verbal communication including spoken and written language,
One to one communication: One to one communication is a conversation between two people; which does not include a third person. This type of conversation has a start; which means the conversation has to start off with a greeting, one to one communication al so includes a middle section, which is when you and the person discuss the topic or of what your both going to be speaking about. This particular type of communication also needs an ending, for example when the conversation is coming to an end you can end it by saying “good bye” or “see you later”. Group communication: group communication is when everyone is involved in the conversation/ discussion, it works out best id there is someone in charge such as a team leader , who makes sure everyone
1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.
Doctor only needs to ask some basic questions about the sickness and give us some medicine and then finish the whole process. We can not even regard it as communications. Another limitation should be what if those patients who are not capable of communication, how they communicate with each other. Finally, it is about the external factors including environment, the patients’ living culture, which will also influence the patient’s physical situation. So if nurse want to apply interpersonal communication into curing process, patient’s characteristics and living environment should be
Patient centered care is an approach of forming a therapeutic relationship between care providers, older people and families, mainly focusing on the values and respect (lenus). Care of which is respectful to an individual’s needs, values, social circumstances, lifestyles and family situations by putting them at the centre of care is a priority. This is a way of thinking and doing things in a way of using health and social services as partners. Meeting the needs of the older person include personalising the care of preference, taking account the physical comfort and safety of the individual and Making sure patient has access to appropriate care when they need it. Involvement of families is important as the centre of decisions, whilst working along side professionals for the best outcome.
Carers use communication skills to provide clients with emotional support, protection of their right to privacy and dignity. The quality of the communication with the clients is crucial because it affects the quality of care they receive. Effective communication with others like families and other professional enhances the feeling of support and comfort as they feel they have control over their own care, how it is delivered and that it is person
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.
An example of this are several deaths due to “unsafe discharges” caused by poor communication during handover (Royal College of Nursing Great Britain, 2014). Through effective communication the disease’s effects can be reduced through a quick response to a deteriorating patient and efficiently provide co-ordinated care to provide the correct treatment
An event that was significant to me throughout clinical placement was when I forgot to introduce myself to a visually impaired client. The event that I encountered occurred on my second day of clinical placement at Fieldstone Commons. This event highlights the need for effective communication when treating a patient that suffers with visual impairment. I assisted in morning care for multiple clients, one client stood out to me in particular.
In this assignment the author is going to be speaking about active listening and the components of active listening. Active listening is a skill that is very important when it comes to communication and the author will discuss its importance and also how it can be achieved. The author will talk about the differences between listening and active listening and why it is important to take on an active listening role. The author will lastly look at how active listening is vital for any health care professionals but yet how it is seen as not being that important of a skill to have.
