I have spent more than a decade in higher education making processes efficient and accurate for faculty, staff, and students. During my career, I lead in times of dynamic change regarding processes, administration, and staffing. One of my major accolades is continually rising to the challenge of doing more with less through innovative means to meet departmental and university goals. When approaching obstacles I am solution-oriented and in the forefront of representing my office on and off campus. My experiences in higher education prepared me to be the Assistant Provost and University Registrar at the University of North Carolina at Chapel Hill.
My career has afforded me opportunities to gain higher education experience within student records,
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I developed training materials for all student services and admissions offices and provided them to the university trainer for future use. Based on my knowledge and experience using technology in higher education, I am a leading expert on campus. Other staff frequently consult me regarding questions, upgrades, and how they can best utilize the technological tools that I put in place for student records and apply them to faculty and employee records. Furthermore, YSU’s IT staff frequently rely upon me for expertise of student records as well as the student information system and integrated systems. Additionally, I am the point person on campus for all aspects of document retention and student records. This includes identifing technological problems and spearhead implementing solutions. I overhauled the workflow of the Records Office, which includes processing of readmission applications, various matriculation forms, transcript requests, and graduation. I take a holistic approach to projects by including relevant offices when possible. It not only is the right thing to do for maximum efficiency for the institution, but it often creates goodwill and increases acceptance among other offices by including them in upgrades and revised …show more content…
I routinely worked with faculty to gain curriculum approval for graduate courses, degrees, and certificates. I attended college curriculum meetings to ensure proposals were complete and accurate. I worked with Graduate Council subcommittees, consisting of faculty and students, to review policies. Because I was responsible for the interpretation of policies and upholding standards, I was best able to aid faculty to examine the validity of existing policies and address new policy needs of the university based on growing curriculum and the goals of a new provost. At the upper administration’s behest, I joined the Southern Association of Colleges and Schools Leadership Team for WKU’s reaccreditation in part based on my expertise with the curriculum and policies. During this time I attended the SACSCOC meetings in 2010 and 2011 to strengthen my understanding of accreditation and represent the