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Unit 6 Health And Social Care Swot Analysis

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Strengths: Jon greets the client in a polite and professional tone. Awesome job circling back to verify the last 4 SSN to assist the client in correcting the error when signing in. Inch: Concluding the call- Jon does not inquire if there are any other questions/ concerns prior to ending the call. We should be sure we are promoting a first call resolution by confirming we 've addressed all of the client 's

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