The two service companies that I chose to focus my paper on Wal-Mart Stores, Inc. and Target Corporation. There two retailers are located fairly close to my living quarters. Both companies have grown and both sell almost all the same products. Within a few years ago Wlamart opened a supermarket area and not too much later so did Target. I have noticed that if you spot a Walmart rest a sure within a few miles you will find a Target. Is almost like they are keeping up with each other making sure that whereaver Walmart opens their business that Target is soon to follow or vice versa Wal-Mart is the largest retailer not just in the United States but around the world. Wal-Mart’s headquarters is located in Arkansas and they are very good in hiring. …show more content…
With the economy not doing so well and millions of families looking for ways to get more bang for their buck, companies have to make sure that customer satisfaction is upheld. Americans are more aware of value these days and want to stretch their dollars. A great way to accomplish this is by having great customer service, excellent company performance and operational efficiency. Some key benefits that tracking inventory delivers are high sales, a decrease in inventory stock out and rain checks and increase in inventory turnover. Many problems happen at the register. RFID helps speed this process up by having individual tags of each product to better assist the customer. Have you ever went to a store where you had to wait on line longer because of a missing price sticker or a missing label? Customer get frustrated and might make choices not to shop at that establishment again. Target uses barcode technology. This technology will record the sales and movement of products but will not provide the in detailed manifest the RFID technology does. The RIFD technology is captures the items and inventory that is going out. It also allows for the information to provide guidelines where product needs to be restock or reordered. You can see how this will evade inventory …show more content…
When you visit their online store you can pick an item and pick it up at the store nearest you. Wal-Mart has successfully been able to do this will their more expensive products but not so much with other lower cost products. I was looking to purchase dry ice from my local Wal-Mart. I could not find it around any other stores located near my house. I proceeded to use the search bar and found it on their website. It did not indicate it was an online item but it did state that this item could not be purchase beforehand. So I visited my local Wal-Mart and to my surprise they did not carry the item. Target Corporation requires their suppliers to use EDI technology. This is how Target establishes an efficient and responsive supply chain. Communication is never a problem its suppliers and their product. Target has an excellent relationship with their