Based on your readings this week discuss what you consider to be most compelling electronic communication device given what is currently available. What do you think is the most effective way to communicate with customers? Videos? Blogging? Twitter? Mobile Apps? What is the downside of the method you choose? Discuss your reason for choosing the method.
What is Electronic Communication?
Communication using electronic media known as electronic communication is the use of electronic media for communicating. It allows transmission of message and information using computer systems, e-mail, and etc. easy access to sharing of, picture, image, sound, graphics, maps, interactive software and thousands of things for the development of electronic communication. People
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Videos? Blogging? Twitter? Mobile Apps?
Today, there many ways to communicate with customers. Like videos, blogging, social media, twitter and mobile apps. But which ways are the most effective?
Effectiveness of communicating to customers via these electronic ways depends on the business nature, for some social media like Facebook or twitter might be very beneficial and works well, but may not be the best one for another company. Same way it depends on some customers whether they prefer to be contacted via social media, like me I am constant on Facebook whereas I have my director who prefers email contact or a phone call.
Twitter and Facebook are mobile apps and same time a type of blog. "One of the best ways to connect with customers is through social media, such as Facebook and Twitter," says Ian Aronovich, cofounder and president, GovernmentAuctions.org. With social media, like Facebook and twitter company can reach out customers at any moment and respond to the customers, and it is use to engage in ongoing conversation with the followers . What is the downside of the method you choose? Discuss your reason for choosing the