Bim Consultants Inc Case Study

Case 1:BIM Consultants Inc.

I Situational Assessment The primary concern with Bim Consultants Incorporated is that their profits are slipping, and are looking at alternatives to increase their revenues and market presence (Fraser, 2015, p. 1). Subsequently, the options available to them are to focus on clientele, selling minority shares in the company, and the purchase of a competitor’s subsidiary company in Canada (Fraser, 2015, p. 1). Firstly, their objective with an increase is customer focus, is to discover and provide more value added services to their top clients. Secondly, Bim is exploring the minority sale of company shares to investors if the opportunity presents itself. Lastly, Bravado’s approach to Bim to place an offer for the

As a result, Bim is turning to options involving customer focus, investing activities, and purchasing a company. Upon assessing the situation, a surge in customer focus to provide additional useful services will help with an increase in customer satisfaction and revenues. Investing activities allow investors to purchase minority shares in Bim, although it may not be the best venture at this time for the company. Lastly, the purchase of Bravado’s subsidiary, with the benefits in mind, is a great option. However, the initial stages of negotiations are concerning. Since Bim appears to already be a public company, they must notify their shareholders of any extravagant concerns that may change the financial position of the company, in order to meet requirement for NI51-102 for continuous disclosure obligations (Gray, 2005). In addition, Bim’s executives should review the necessary records and documentation regarding the purchase of Bravado’s Canadian assets in the facility that they are intending to acquire, versus the off-site location (Fraser, 2015, p. 2). The concern with negotiating and reviewing records at the off-site location is that it seems to present an opportunity for a bribe or conflict of interest at the very least. The executives of Bim should be weary of this, and perform their due diligence and negotiate under the appropriate

Being customer centric provides benefits, such that customers will continue to do business during slow periods, word of mouth helps attract new customers, customer focus increases efficiency, and there are less costs relating to reworking or defective products (Weekly, 2016). In addition, working with the customers to improve their current services, and to add new in demand services will help increase revenues, and customer support. However, with the customer centric approach, external investors may derail the current objective. Not that an external opinion is a negative point, nevertheless the investor’s view may not fit with Bim’s current business