Chrysalis Health Case Study

The Agency and the population served Chrysalis Health is an organization that serve the community of South Florida and recently expanded their mental health services to Central and North Florida. The company was founded back in 1995 “as a small behavioral health group home for children” (Chrysalis Health, 2017). In 1999, the Center initiated community mental health services and grew in response to the need of the community to receive first-rate and quality behavioral healthcare. At this day, they have a group of counselors, physicians, nurses, therapists, and other professionals providing compassionate services. The organization also, offers mental health and substance abuse services to the population of children, adolescents, adults, and

Right now, they have several locations including Miami, Fort Lauderdale, Palm Beach, Tampa, Orlando, Ocala, Jacksonville, and Port Saint Lucie. While they are growing as an organization they are also facing some challenges to keep up continue operating. Some of the issues are related to staffing. The high turnover ratio of employment for therapists and counselors have been increasing due to the increasing number of cases each one has to manage. Clients sometimes do not show up for their appointment and staff does not get paid for those hours, since they get paid in a rate of $26-$30 per hour approximately. Such situation creates stress among staff. However, management is always trying different strategies to maintain the balance and helping therapists and counselors to get more clients. The method used appears to be settling down to a point. Ms. Janet Palomino, one of the therapists interviewed, confirmed that her supervisor is very supportive with this particular issue and always gets other clients and her salary is pretty much the same every

The process has a purpose to gather all necessary information about the presenting issues or concerns of each client. Then, clients go through a series of psychological assessments based on client’s needs. The initial interview takes about 30-60 minutes, which is the normal time that will take a therapy session. The type of assessments the company perform at their facility encompasses: ADHD Testing, Autism, Memory Problems, Personality Disorders, Cognitive Assessment (IQ), Learning Disability, Parental Assessment for Adoption, and many