The NHS provides health services that make organizational communication necessary. Without proper communication at the NHS, the organization might as well fail to achieve its objectives. Effective communication makes an organization better in the delivery of its services and enhances employee performance. Based on the information presented in this paper in organizational communication at NHS, the paper, therefore, makes the following recommendation on how NHS may improve its communication. NHS should introduce a question box where both employees and patients provide their feedback and recommendations on how to improve communication at NHS. The employees and the patients at NHS are the primary stakeholders hence improving organizational communication at NHS will have to take their feedback into consideration (Dubinsky, 2005).
Moreover, instead of waiting for the
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It is what the public and other stakeholders associate with an organization. NHS has a great culture of providing quality services to everyone; however, just like any other organization, the NHS has some weaknesses when it comes to its organizational culture. Based on the information presented in this paper, the following are the recommendations on how NHS can improve its culture. It should ensure that all employees, as well as the management, are aware of its culture and are working towards maintaining it. Alternatively, given that NHS’s culture is excellent, the organization should work towards maintaining it rather than changing it. Moreover, to preserve the culture of quality provision of services, the NHS should seek for more funding from the government. It should identify areas that need improvement and come up with a budget that will enable them improve these areas. Furthermore, NHS should identify other like-minded stakeholders and work with them towards maintaining and improving its culture. Such stakeholders include hospitals and other health care