Introduction
We often find it difficult to connect with the modern tendencies, ourselves and others; this can be attributed with our inability to connect with emotional intelligence EI. According to Segal J., Smith M. & Shubin J. (2017 October) when it comes to success and happiness, our career, relationships and goals, emotional intelligence is as much important as intellectual ability (IQ) because we need emotional intelligence to turn intention into action. In this week’s journal I will discourse what I have learned about myself as regards to emotional intelligence, I will choose one factor which I consider important in the list of 19 factors of eiconsortium.org edited by Cary Cherniss and finally, I will add additional factors that reflects
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(ihhp.com. n.d). Over this week, I have learned that our emotions can drive and affect our behaviors positively or negatively, I have learned how to manage my emotions and others especially in times of pressure when we are most vulnerable to negative influences. The studies of this unit also went further to teach us about emotional competences which is another important factor of emotional intelligence, both are interwoven as one’s ability to manage him or herself, ability to manage his or her relationship with others and aware of himself and others.
According to Goleman (2001) in his book working with emotional intelligence, we all have the innate capacity to master the skill of self awareness, relationship management, and social awareness and translate pressure into success in workplace (Emmerling R.J & Goleman D . 2003 October). I learned that emotional intelligence is learned and not acquired and the learning can take place anytime in life, I have learned that we can manage our emotions in a positive way to impact positively on others, overcome challenges, defuse conflict, relieve stress and communicate
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Emotional intelligence has a significant impact on our professional careers. It is important to understand what is and it’s important in our workplace. We all have different personalities as we have learned in MBTI and emotional capabilities, these diverse factors can greatly impact the way we work , interact or behave at home. According to Dan Goleman (1996) from ihhp.com (nd), emotional intelligence (or EQ) is the ability to know and mange one’s emotions and as well as emotions of others. (ihhp.com. n.d). Maria DeLeona in her publication The Importance of Emotional Intelligence at Work went further to state that success is strongly influenced by personal qualities such as self control, perseverance and skill in getting along with others ( DeLeon M. n.d).
The HR department will be in better hiring position if managers possesses good EI competence and also look for people who already have high EQ scores. (DeLeon M.