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Evaluating The Role Of Effective Communication Strategies In Health Care

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Effective Communication Strategy in Healthcare
Communication refers to the process of information sharing which is achieved through the exchange of both nonverbal and verbal messages. In the healthcare environment, communication is integral to the relationship between healthcare providers and patients and between the healthcare providers themselves (Stiggelbout, et al., 2012). However, maintaining effective communication within the healthcare environment is difficult since the staff are frequently stressed and patients are vulnerable. Two communication strategies described below are helpful in maintaining effective communication between healthcare professionals and patients and between the healthcare professionals in the healthcare environment.
1. Active Listening
Whenever an individual, whether a patient or a health care professional, presents his or her issues, they should be listened to attentively. They should not be interrupted when they talk unless it is necessary and they should be shown empathy.
2. Cooperation
Cooperation is used as a …show more content…

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