I believe my experience is extremely well fitted for this job position as I have extensive knowledge of customer support/relations, sales and servicing, and business development. In the past, I have been able to see a bigger picture for applying a continuous improvement process. Also, working to keep employees happier (lowering turnover) which then creates a more loyal customer experience in return growing the business. One must always be able to change as business trends are constantly changing this is what it takes to keep growing a business.
I attended the American Academy of Art with my AA in Photography. I have extensive experience in sales and service. Also, I have been trained by Honda/Acura in a continuous improvement program thus
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I do believe that my extensive knowledge in continuous improvement, sales, and servicing of customers will be a benefit to this position, as I bring a well round ability to working with customers and employees. I welcome the responsibility of this position and look forward to potential future growth within the UPS corporation.
No job is too big or too small in business. So, working past normal hours has never been an issue. I come in every day with the mentality to do whatever it takes to get the job done. Whether I m helping an employee to keep the production moving or helping customers make the right decisions with their purchases, I am always looking to create a loyalty for life with that customer. Any resources and training available to help me grow whether it's advancing my position, in the company, or learning about new technologies, I welcome and embrace.
As a Customer Relations Manager, I have been able to listen to hundreds of customers and be able to work with them as to retain their loyalty using my patience and communication skills. These are all thing I have learned being in sales and service in the auto industry to use my ability to be flexible, listening skills, negotiating abilities and most of all being a professional. In the end, creating and maintaining customer satisfaction is growing the