Jones Plastic and Engineering’s mission statement is “To achieve Customer and Shareholder satisfaction by providing a safe work environment for our employees, as well as the tools and training they need to meet the company expectations in Quality, Efficiency, Delivery, Services and Innovation (E. Hicks, personal communication, April 8, 2016). Most people in the organization do not know what our mission statement is or why it was written. In my attempts to get an answer from Corporate, the only answer I got was that the CEO was bugged so much until it was finally written. It is basically what we want to achieve in business (C. Williams, personal communication, April 22, 2016). To me, it states what we would like to achieve, however, what good