Macy's Business Policy

Macy’s is one of the nation’s premier retailers, with fiscal 2013 sales of $27.9 billion. The company operates the Macy’s brands and Bloomingdales. There are 840 stores in 45 states, under the names of Macy’s and Bloomingdale’s. , Macy’s, Inc.’s diverse workforce includes approximately 172,500 employees. Macy’s, Inc. (2014).

Macy’s Policy and Procedures:

Macy’s, Inc. was founded in 1929, while strengthening their retail divisions and setting goals for their reputations and quality of service, Macy’s employees bring together one of the best known department stores in the nation. Macy’s tradition is deep rooted and till this day still carries on pride, honor and integrity throughout every department; this separates them from other department

We will be honest, reliable and ethical in our dealings with others. We will be trustworthy, so that our word is effectively our bond and we will not solicit favors. We will not accept or offer bribes.

We will respect the rights and property of others.

We will not cheat, steal, participate in or condone fraud or deceptive practices. We will not improperly use confidential information or property owned by others. We will not knowingly misrepresent ourselves or our intentions in any business dealings. We will protect the privacy rights of our associates, and we will insist that they do likewise.

We will be good corporate citizens.

We will take an active part in the communities where we live and work. We recognize our Obligations to give back to those communities that have sustained us over the years, and we will

HR policies:

Macy’s has innovatively changed the way their HR department services their employees. By the driving force of technology Macy’s HR department can be assessed digitally making it easier for employees to retrieve their benefit information, and other important information. Forms that need to be documented are now kept in a secure database and can be retrieved when necessary. HR personnel can refocus their efforts and provide better service for Macy’s employees and this in the process, both employees and employers are benefiting. The database can only be assessed by employees and the HR personal will update

retail industry. Macy’s has proven to be successful for 85 years running and has no intentions of backing down from the industry. Macy’s success has come from some trial and error through the years, but that is what makes them strong and successful today.

Macy’s mission statement and vision according to Farfan, B. (2014) states, "Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers." "Our vision is to operate Macy's and Bloomingdale's as dynamic national brands while focusing on the customer offering in each store location."

Macy’s mission statement is not complex and serves as a foundation for everything that the organization does. Formulating and having a clear and articulated understanding of the organization what the business is all about and why it exists in the first place. (Mello, 2011, P.