Principle Centered Leadership Summary

CORPORATE LEADERSHIP

SEVEN HABITS AND DEMING’S 14 POINTS

AROOJ ZAFAR

01-221162-105

SEVEN HABITS AND DEMING’S 14 POINTS

Stephen R. covey the author of the book “principle centered leadership” explained ways to establish personal effectiveness. In his book, he discovered seven habits that allow people or organizations to develop commitment towards stable and unchanging principles in their behaviors and interactions; in the state of interdependence. He linked total quality with principle centered leadership as it allows people to be more intrinsically motivated to seek stability and continuous improvement. Interpersonal effectiveness is essential to total quality as it allows organizations to develop relationships within the departments,

• Remove barriers that rob hourly workers, as well as management, of their right to pride of workmanship. Allow everyone to take the pride in workplace and comparing them with others.

13. • Institute a vigorous program of education and self-improvement for everyone. Employees must be up-to-date with the current situations in the market and prevailing trends. They should also improve their current skills and grow with the company.

14. • Institute an action plan, and put everybody in the company to work to accomplish the transformation. That the organizations should work with commitment to implement the change.

The 14 points of Edward Deming has changed many of the companies fate in Japan like electronics and automobile industry. He did not provide guidelines and tools as how to implements these 14 principles in the organizations but allowed them to develop and transform their own tools to implement these principles based on their situations and needs. These principles have still their implications as organizations are facing all the challenges of quality, innovation and improvement.

Habits are human desire, skills and knowledge which can be developed or broken over time. The seven habits of highly effective people are developed by Covey in reference to Deming’s and other total quality principles and are explained

Humans most f the time fail to understand about other’s point of view therefore they mistrust their motives and impose opinions or decisions over others. True empathic communication shares faithfully not only words, ideas, and information, but also feelings, emotions, and sensitivities. This communication not only allows us to understand others but also to be understood. First seek to understand the other person, and only then try to be understood. Stephen Covey presents this habit as the most important principle of interpersonal relations. Also Deming all fourteen principle are based on understanding of management about its all stakeholders otherwise it cannot achieve its purpose. If ideas are not presented through effective communication at all levels employees may find themselves in sense of confusion and mistrust and will be