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Quality In Healthcare

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Recommended: The importance of effective communication in health care

Nurses’ Role in Quality and Safety Issue in Healthcare
The Quality and Safety Education for Nurses project addresses the challenge of preparing future nurses with the knowledge, skills, and attitudes (KSAs) necessary to continuously improve the quality and safety of the healthcare systems within which they work (QSEN Institute, 2013). However, patient and healthcare safety is one of the major issues that are encounter in the health care system. According to an article, “Quality and Safety issue in health care are problems that are causing poor outcomes in high-risk inpatient environments, including surgery, perinatal care, and the emergency department” (Croskerry, 2008). There are a lot of quality and safety issues in the healthcare system. In this paper, the issue that will be discussed is the ineffective communication issue in the healthcare system. Recent research indicates that ineffective communication among health care professionals is one of the prominent causes of patient’s endangerment and medical …show more content…

Effective communication in the health care is significant because a lack of effective communication in clinical settings or during a clinical operation can result in an enormous problem. As mentioned in an article, “In the acute care setting, communication failures lead to increases in patient harm, length of stay, and resource use, as well as more intense caregiver dissatisfaction and more rapid turnover”( Reeves & Zwarenstein, 2010). A lack of collaborative communication among the physicians and nurses as well as the patient, among other specific factors can contribute to an increase mortality rate. This problem will not only affect the patient, but it will affect the whole healthcare systems which include the hospital, the physicians, and the

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There is a great need to open communication and education among other health care professionals

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University of the People PSYC 1111-01 Learning Journal Unit 4. Effective communication between healthcare providers and patients is crucial to quality health and social care. This improves the overall well-being of the patient and helps build solid relationships with the patient, their family members, and colleagues. As Lee (2021) puts it, effective communication within healthcare settings can directly or indirectly impact the care provided and the relationships built.

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Communication in the operating room is very important. If surgeons and nurses are not communicating effectively it can directly affect the quality of patient care and safety. In 1999, the Institute of Medicine (IOM) issued a report, To Err is Human: Building a Safer Health System, which estimated the fifth leading cause of death in hospitals in the United States was due to health care errors (Mason, Gardner, Outlaw, Freida, 2016). To help reduce these errors, effective communication needs to be exercised throughout health care.

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Each year, the goals are analyzed and if necessary, updated. The 2016 National Patient Safety Goals aim to: 1) Improve the accuracy of patient and resident identification; 2) Improve the effective communication of caregivers; 3) Improve the safety of medication use; 4) Improve the safety of clinical alarm systems; 5) Reduce the risk of health care associated infections; 6) Organize identification of safety risks evident in patient populations; and 7) Set universal protocol for preventing wrong site/procedure/person surgeries (TJC, 2016). These safety goals are mandated so that medical errors are reduced and patients are given the best quality care possible. Some of the steps nurses can take in association with these goals include: using at least two patient identifiers to ensure correct patient treatment and reduce patient misidentification; making timely reports of critical test and diagnostic results; maintaining accurate patient medication information, and labeling all medications and containers removed from original containers; quickly responding to medical equipment alarms, and maintaining their upkeep; following hand hygiene guidelines, and using evidence-based practices to prevent infections due to multi drug-resistant organisms, surgical sites, or indwelling catheters; identifying patients at risk for suicide; and ensuring that sites are correctly marked for surgery through marking the procedure site and undergoing a verification process (Cherry & Jacobs,

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Therefore communicating effectively helps ensure a more desired outcome, which is important within a healthcare industry. There are several ways to

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Health communication can fight inequalities and promote change. Healthcare communication is crucial as it aims to improve patient care by giving correct information about treatments, drugs, and other services. It also reduces physician and patient frustration due to poor

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Total quality implementation is a goal that is highly contingent on desire primarily and ability secondly. Any organization that desires to implement tactics that will overall yield a higher level of quality can be positioned to achieve their desire after coordinating their resources to accommodate their strategy. Unfortunately, however, as is the case for many organizations, the strategy is sometimes implemented without the necessary regard for various organizational factors. Oftentimes in situations such as this, an organizations desire to achieve total quality related more to a mere “idea” than a well-planned strategy. Total quality is for healthcare organizations the hinge on which success hangs and in many ways may be the deciding factor

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The purpose of this paper is to discuss the seven principles of patient-clinician communication and how I apply three of the seven principles to interactions with patients I care for. Next, this paper will discuss the three methods being used to improve interdisciplinary communication and what my area of practice is currently utilizing. Lastly, this paper will discuss the ethical principles that can be applied to issues in patient-clinician communication, the importance of ethics in communication and how patient safety can be influenced by team communication. Principles of Communication

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Unfortunately, at this moment, there is little improvement regarding the quality of patient care since the To Err Is Human report was published in 1999, by the Institute of Medicine (IOM, 1999). Presently, health care provider education should focus more on the demands on quality and safety. The beginning of Quality and Safety Education in Nursing (QSEN) was created to integrate quality and safety competencies in nursing education. For this reason, nursing schools should reinforce and focus on the competencies of QSEN, within the curricula of the baccalaureate programs.

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An option for healthcare in today’s era of medical knowledge and highly increase use of technology has provided some possibilities concerning the medication of patients. Providing care especially palliative care is very challenging in a demanding complex environment of medical and thus requires specialised training and knowledge (Malloy et al 2007). In a study conducted by Duldt-Battey (2003), humanising the communication theory for nursing, the study provides a strategic foundation to assure the fact that communication occurs between nurses and other physicians connected with the healthcare. These typical goals are also outlined in a conductive study of Solomon (2002) that relates to palliative care.

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Quality improvement in healthcare is to improve patient outcomes by standardizing evidenced-based patient-centered care (Centers for Medicare and Medicaid Services [CMS], 2017). To accomplish improvement of the quality of care one must be able to measure the improvements, which is quality measurement (CMS, 2017). Quality improvement and quality measurement are essential components of a quality improvement initiatives to assist a healthcare organization to acquire and transform patient-centered care interventions to improve quality of care, patient safety, and patient satisfaction (Institute for Healthcare Improvement [IHI], 2018). Healthcare Concern The Labor and Delivery Unit (LDU), is a small rural hospital specialty unit in Northeastern

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Since the beginning of my nursing career, the trend of patient safety has been the number one priority. In order to keep up with the current safety culture, we have to keep up with the changes in nursing education related to safety. The safety of patients is taught in Nursing 101, and is on-going throughout our nursing careers. Students need to become knowledgeable about system vulnerabilities and understand how knowledge, skills, and attitudes promoting utilization of safety science will lead to safer care for patients and families (Barnsteiner, 2011). As nursing students we need to learn about both patient safety and system vulnerabilities needs to begin in pre-licensure programs and become an integral part of learning in all phases of nursing

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The nurse’s role is to ensure the patients information is accurate if the patient is conscious and able to provide the nurse with the remaining necessary information. The nurse must keep the information and update throughout the patients stay, as to what medications he may be prescribed and the dosage of that medication. A nurse must also be able to effectively communicate the information that has been obtained to the doctor when required so the doctor can keep overlooking their patient as well as if the patient is required to undergo a surgical procedure. Each role in health professions has an important part in giving patients the best treatment they can receive when effective communication is used. Effective communication is necessary for the patients to receive the best care they can and to ensure all patients receive the same amount of

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According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.

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An example of this are several deaths due to “unsafe discharges” caused by poor communication during handover (Royal College of Nursing Great Britain, 2014). Through effective communication the disease’s effects can be reduced through a quick response to a deteriorating patient and efficiently provide co-ordinated care to provide the correct treatment

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