Rhonda Vercillo's Staffing Case Study

When Rhonda Vercillo launched U3S Staffing, it was clear she was not in business just to turn a profit. An ambitious and driven businesswoman, Rhonda used her extensive knowledge of recruitment to start U3S, a staffing agency focused exclusively on the restoration industry. She envisioned a company that not only helped clients meet their business and career goals but also helped communities efficiently bounce back from unforeseen disasters.

U3S Staffing was born—a staffing agency that provides skilled restoration professionals and labourers for disaster restoration and environmental response companies across Canada. When disaster strikes, most restoration companies need immediate staffing help to fill personnel gaps to get the job done. U3S

- Payroll Flexibility – This type of industry required U3S Staffing to have longer payroll deadlines to reduce the additional charges on payroll runs.
- Health & Safety – Compliance was vital to building trust with her clients and keeping workers safe on-site. Expert knowledge of provincial health and safety boards, training, and coverage was necessary.
- Automation – U3S needed the technology in place to automate recruitment, data management, and payroll to keep up with their increased client load and expanding applicant database.
- Expansion – Internally, U3S needed a process in place to manage growth and facilitate expansion across Canada. Employees needed consistent training and a streamlined onboarding process.

Once U3S partnered with The Staffing Edge (TSE) as their back-office solutions provider, the partnership immediately helped U3S scale faster than they could have imagined. With their payroll, compliance, and staffing technology needs taken care of, Rhonda was able to focus on building her client base and expanding into new markets. Rhonda had set out to start a staffing agency that caters to the Ontario restoration industry but always saw U3S as a national staffing provider. With The Staffing Edge behind her, she is well on her way to reaching her

- TSE provided access to risk management specialists so U3S would: o Stay up to date on all new health and safety rules and legislation. o Proactively investigate and resolve any discrepancies with health and safety compliance.
- TSE implemented their award-winning applicant tracking system, Stafftrak, and added an extensive list of new technologies, including online application and job boards, timesheets (onTIMEedge), and online registration tools.
- An unlimited training program was developed for internal staff using a variety of resources and mediums such as in-person workshops, webinars, and self-directed online training sessions.

Having now ventured into Nova Scotia and British Columbia, Rhonda is proactively seeking to continue expanding U3S. The relationship with The Staffing Edge has allowed U3S Staffing to successfully secure large clients and propel their continued growth. Since joining The Staffing Edge, Rhonda has grown her team to support the agency’s exciting national