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Servant Leadership Principles

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Servant Leadership and the Greater Good
Servant Leadership Principles
“The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit” (Southwest Airlines Mission Statement) ("Southwest Airlines," 2018).
Southwest Airlines have been a role model for servant leadership, over the years the company has developed a bond of trust and respect. The company uses the principles of servant leadership that has encouraged collaboration, trust, listening, and empowerment. The company believe that empowering the employees to become leaders themselves has played a vital role in making Southwest one of the top companies to work for. Employing the principles of servant leadership have increased the potential of the company to deliver outstanding results for all its stakeholders. Southwest has posted profit for thirty-five consecutive years not only because of their business shrewdness but also the principles and philosophy they …show more content…

In the current competitive business environment, a major challenge that can be faced by an organization which follows the principles of servant leadership is the commitment to its employees, that is hiring the best and retaining them. In the case of Southwest, the company have invested greatly in cross training employees so that employees can chose their career according to their aptitude. For instance, cabin crews have taken the post of cabin design engineers. The company believes that when its employees are treated with trust and respect, it can reflect on how the employees treat their customers. This have been a great advantage for Southwest throughout the years when other airlines were

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Title Page Abstract Introduction With over 1300 restaurants located throughout the United States, Chick Fil-A is one of the largest fast food chains, as well as one of the most consent in sales and growth as evident in its historic growth records with positive growth since the opening of its first restaurant in 1943. What has been and continues to remain key to the success of the restaurant chain founded by Truett and Ben Cathy is the values that company was founded on: servant leadership, social responsibility, and belief in God. From its meager beginnings in a restaurant outside Atlanta, Chick-fil-A has become powerhouse in the fast food industry worth an estimated $2 billion.

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Hi Erick, This servant leader is about the nicest inspired motivation, and I agree that one should never expect payment for doing a good job. The rewards are being able to help others and in return is job satisfaction. I tell myself this every day when I walk into my unit. The servant leader ultimately creates a caring world, and it showed by inspiring you to pursue a degree.

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Servant leadership is not the only leadership theory that is compatible with the Christian worldview. Others Christian-compatible leadership principles include Transformational Leadership Theory. Northouse (2016) states transformational changes and transforms people. The theory concern with emotions, values, ethics, standards, and goals while assessing followers’ motives, satisfying followers’ needs, and treating members’ as full human beings. Leader-Member Exchange Theory (LMX).

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In the beginning of EMS the most dominant style of leadership was based on a transactional approach,rewarding those individuals that follow procedures with positive incentives and reprimanding those that do not with reprimands. However,times are rapidly changing and the servant style of leadership is quickly becoming more acceptable and recognized throughout the industry. The field of EMS is unique, sometimes posing unconventional issues that must be addressed, in addition to those that occur on a daily basis. The servant style of leadership can become an effective and preferred method of leadership when applied in a balanced method. This style of leadership places the emphasis on nurturing the needs of the subordinate employees.

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The basic principle of servant leadership is serving others and the community. The three principles of the servant-leadership are sharing the power, putting the needs of others first and helping people achieve their highest potential so that they may want to serve others. This creates an environment of trust, collaboration, teamwork and group improvement. Robert Greenleaf created the term, Servant Leader, and creating the idea of leading by serving with individuals and organizations. In one of his major essay’s, The Institution as Servant, Greenleaf (as cited in “What is Servant Leadership,” n.d.) expressed what was frequently called the “credo.”

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Running head: SERVANT LEADERSHIP ANALYSIS 1 Running head: SERVANT LEADERSHIP ANALYSIS 9 Servant Leadership Experience Analysis LDR-630 Servant Leadership Sylvia M. Bermudez February 28, 2018 Servant Leadership Experience Servant leaders understand the importance of building and supporting others and in helping nurture future servant leaders. Servant leaders “want to serve, to serve first,” (Greenleaf, 1970), they inspire and motivate followers through their actions and words and focus on the needs and desires of others, placing them over their own. The concept of servant leadership was first coined in the 1970s by Robert K. Greenleaf, in his essay, “Servant Leaders.” Greenleaf defines servant leadership, as “a philosophy and

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Martin Luther King Junior was born in Atlanta, Georgia on January 15, 1929. His legal name at birth was Michael King. According to Carson & Lewis (2016), King came from a comfortable middle-class family steeped in the tradition of the Southern black ministry. King was a Baptist minister and activist who in the mid-1950s led the civil rights movement.

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Followership Plan Once DHS has hired new leaders, it will be imperative that they understand and respect the power of their team. Leaders will need to work with their followers in order to develop a cohesive strategy which supports DHS in carrying out its vision. Inclusive leadership “emphasizes doing things with people, rather than to people” and this strategy of Inclusive leadership will be critical in motivating a workforce in which only 26 percent of the employees believe that creativity and innovation are rewarded and only 39.8 percent believe their managers promote communication among different work units (Hollander, 2009, p. 3) (Help Wanted at DHS, 2013, p. 3).

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Also, it had found a market that its competitors were not really serving in the short haul market. Today, Southwest does have more competition, but I believe it has the ability to stay on the top. 4. What did you learn and how do you plan to apply these learnings in the

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Key behind accomplishment of southwest is to accomplish low turnaround time

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Southwest Airlines uses servant leadership by instilling the Golden Rule. Collen Barrett former President of Southwest airlines felt as though everyone that you come involved should be treated the way that you would want them to treat you. From her employees to the customers that she is involved with on a daily basis. Have you ever heard of the saying “a happy work place makes for a happy employee”. This is what Southwest does daily by putting forth an effort and making sure the employees are happy.

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Leadership at Fed Ex Leadership at Fed Ex made it a point to treat their people with trust and respect, and give the freedom and resources they need to not only perform their jobs successfully, but at the highest levels (Hess & Cameron, 2006.) This idea of putting people first at Fed Ex, and started from the top down (Hess & Cameron, 2006.) One way they set out to accomplish this was to recognize individual employee’s strengths and skills, and finding ways to develop them for the better of the organization. This internal employee development is can be compared to the biblical idea of a shepherd-leader. Developing and enriching employees of an organization over a prolonged period of time, is similar to the role of the shepherd leading, disciplining, and teaching the flock to stay together in unity (Resane, 2014.)

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Confucian virtues also suggest individuals to have a sensitivity to other people, keeping commitments and justice. Moreover, a confucian servant leadership style would consist of benefiting others, true selfhood, perfect virtue, goodness, compassion, charity, kindness, altruism, love, and morality (Yingyang, 2014). Lastly, “guanxi” leadership includes recognition of employees, justice, employee’s positive attributes, quality of leader’s attributes and quality of leader-employee relationship outside of work, all which happen to overlap the idea of servant

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Servant and Authentic leadership have several characteristic comparisons. Both servant and authentic leadership styles are positive leadership styles. Servant and authentic leaders serve other individuals. They both believe in empowering the employees they serve. The leadership styles possess a high standard of values, displays compassion and passion for integrity to their followers.

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There are different leadership styles that can be employed in different situations depending upon what you want to achieve. There is no one “right” leadership style. Styles will vary from project to project and from group or team efforts to individual efforts. How you persuade, direct, plan, and motivate people depends upon your leadership style. Leadership style also combines certain traits, skills, attitudes, and behaviors.

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