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Therapeutic Communication: The Role Of Effective Communication In Nursing

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In nursing, communication is very important. Effective communication is directly correlated to reliable and safe patient care. Open communication between the nurse and the rest of the health care team is critical to be able to collectively figure out the next steps in taking care of the patient in a safe efficient way. Proper communication within the health care team is important in cases such as end of shift report, or when new orders are given. Interpersonal communication, which is one on one interactions between the nurse and another individual is the level most frequently used nursing situations. When it comes to communication between the nurse and the patient that requires a more therapeutic form of communication that involves getting to know the patient and being soothing and supportive in stressful …show more content…

You also pick up on visual and observations based on the patient’s nonverbal behavior. In the beginning of the assessment socializing is important, it helps everyone get to know each other and relax. According to the text, “A nurse often uses social conversation to lay a foundation for a closer relationship. A friendly, informal, and warm communication style helps establish trust, but you have to get beyond social conversation to talk about issues or concerns affecting the patient's health.” (Potter, 2013, 315) For the actual assessment it is best to use therapeutic communication between you and your patients, it’s a bit more serious and goal oriented. During the interview it is important to assess the psychophysiological factors that can have an influence communication. Many altered health states and human responses can limit communication. Also, there are many internal factors that can have an influence on communication; emotional status, development status, and physiological status. It is important to pay attention to these because it can help decide how you intend to interact with the patient and get the necessary

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The nurse must be able to communicate with an interdisciplinary team to advocate for their patient and to advance the plan of care. The nurse must also be able to successfully communicate with their patient to provide teaching and comfort. The nurse must remember that an important part of communication is listening to the needs of the patient and their families. Manager To be an effective nurse, one must be able to assume the role of manage, delegator, and coordinator of care.

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1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.

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Kindness and thankfulness are appreciated, but you have to be careful with eye contact and touching of the patient. With male patients touching with a handshake is important, but with women you should wait for them to extend their hand first. Eye contact varies with the patient. Some see prolonged eye contact as a sign of being impolite. Most importantly lengthy indirect discussion of a condition is not preferred, but the method of direct action oriented approach is

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This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.

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For one-to-one communication to be successful, 3 main skills are required. These include; listening, information-giving, and questioning skills. This method of communication are needed in all health and social care settings as it is vital for supportive and successful relationships to be maintained with colleagues and

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Using the general interpersonal skill can perfectly identify patients’ needs and understanding the unmet needs of patients so that the effect of therapy could be better. It simply emphasizes the nurse-patient relationship is important in curing the illness. There are still some shortcomings of this theory, Peplau mentioned interpersonal skill and applied it into patient and nurse’s relationship. I think it could partly apply into nurse-patient relationships. We are now having emergency department in hospital, it only takes us half an hour to see doctor, and not much time will be taken in the communication part.

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Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having

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According to Bramhall (2014), Effective communication one of the basic skills of nursing staff, which enhances patient care. Add to this the communication plays an important role in showing empathy and thus it becomes easy for the patient to report positive experiences or even the bad ones. I think that the most important things are to communicate not only with the patient but also with healthcare team members. In addition, nurses need to be able to communicate successfully with all member of the health care providers and to provide and give the full information about the patient

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Therapeutic communication is an interaction between a nurse/ healthcare worker and a patient that helps advance the physical and emotional health of the patient by using verbal and nonverbal communication. Therapeutic communication is an active process. This communication is an important part of building a healthy interpersonal relationship, explains "Psychiatric Mental Health Nursing" .Nurses, mental health professionals and other health care professionals use therapeutic communication to educate the patient or to elicit information for analysis. The nurse uses various strategies to help the patient express their ideas and feelings in a manner that establishes respect and acceptance. This, in turn, enhances the patient 's comfort levels, encourages a feeling of safety, and increases their trust in the nurse.

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PART A Introduction Effective interpersonal communication is prerequisite for the interchange of health allied information, the development of therapeutic relationships, accomplishing mutual understanding and applying knowledge to build trust, indeed it is useful in achieving person centred care for health professionals. First of all effective communication is a powerful therapeutic tool and an essential in open-ended and closed questions to make decisions about Mrs Bernardi’s health and achieving positive outcome for health professionals. In addition, therapeutic communication can impact by environmental barriers, also having mindful awareness of prospective barriers, it’s likely to accomplish and minimise the negative effect of these barriers

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The way we introduce ourselves or talk to patients the first time determines the way the entire relationship will unfold. That speaks volumes when it comes to Nurse-patient relationship. Nurse assesses patient’s and his or her own understanding of what is happening Gorman (2008). I do realize that the more we interact with patients, keep our differences or problems behind us, the more the patient becomes more open to discussion about patients’ needs and wants. It was the way I spoke to her, being ready to listen to her, responding to her, being present, not rushing etc.

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