I am writing in interest as a resource for Project Management within the Oregon Employment Department. A little about me; I have 15+ years of solid experience in the field of project management that span over multiple areas of expertise.
For over 15 years, I have developed a strong sense of responsibility, effective interpersonal and communication skills, and the ability to contribute to teamwork; especially in high-pressure environments with diverse populations. As an Operations Site Manager II with RICOH USA and State of Oregon Employment Department, I strengthened my skills in communication, program knowledge, and implementing policy and procedures within a diverse professional atmosphere. I am comfortable making decisions, and taking responsibility with limited information. I thrive in setting systems in place to develop a work plan that contributes to an environment supportive of total quality excellence by organizing tasks, and identifying critical actions needed to meet operational business needs.
I am trained in LEAN Six Sigma
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This experience placed me in direct and regular contact with an extremely diverse audience set within organizations, with vendors, and external stakeholders of various backgrounds, and every changing tide of cultural dynamics.
It is through my personal competitive spirit and willingness to actively listen to my team that I developed new and innovative methods of providing the same services through more efficient means. As an Operations Site Manager II, I increased productivity 311% within an 8 month time frame while decreasing employee turnover 85% within 18 months within one of my key client sites. This was achieved through the full implementation of team empowerment and accountability, while maintaining open transparency of all operational and fiscal business