You walk into Walmart and what do you see? You’re greeted by a smiling senior citizen who welcomes you. You get your shopping cart and, depending on the list that day, browse the aisles and see the low prices that are offered. You can’t seem to find your brand and you spy a person with a navy-blue shirt and khakis and ask them. Only, they don’t work there! They just happened to walk into the store wearing what we know to be a Walmart uniform. Navy blue and khakis pants are as much a part of the Walmart culture as the smiling senior citizen at the door and the low prices. People come to expect that when they enter the store and, to millions, it would be weird not to see the senior citizen or the navy-blue shirt. Every company has its culture. They have something that makes them stand out and gives people a lasting impression. Just think of your favorite stores. What makes them special and unique? While Kohl’s and Macy’s both sell clothes, they are laid out much differently and their designs are different. You know walking in that you are in the company you want. Cracker Barrel has a Southern hospitality feel to their chains and a country themed store for …show more content…
It can make or break the company quicker than anything else. Especially when you have big chains and franchises, one can’t go against the culture of the company or they risk losing business. I once worked for a company that required uniforms. Everyone knew that we wore them and expected the polo shirt and hat. However, because the owner would provide new ones after the old ones became rags, associates just began wearing what they came in with. This led to a laxer attitude by the associates who didn’t seem to realize they were on the clock and worked at a pace they felt adequate and, most importantly, the customers knew we should have them and people who had been to other locations would always ask, “Why aren’t you all wearing