Strategies for Conflict Resolution and Collaboration
Conflict management and effective resolution can be achieved in any organization if the sign is perceived and source of the conflict is identified (McKibben, 2017). Conflict resolution involves planning and critically analyzing the situation in order to attain the main goal of resolving conflicts. Constructive dialogue between the physician and the nurse should have been initiated for an effective resolution to occur. Collaboration and teamwork are also essential to the success of this relationship (Finkelman, 2016). The strategies should focus on both physical and psychological aspects. Furthermore, respect should be utilized while resolving conflict to augment effective participation of
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According to Gardner, for collaboration to be effective, factors such as “status, organizational values, collaborating participants, and type of problem” (2005) must be considered. Therefore, collaborating with the parties involves attending to each side, deliberating on areas of agreement and identifying their goals, and making sure that all parties understand and respect one another. As a nurse, collaborating with our patients to make sure that they agree with the plan of care is also important. Collaboration involves thinking creatively to resolve the problem without argumentation. When all contextual elements are considered, collaboration can provide good communication among the healthcare team to help provide an excellent quality patient-centered …show more content…
Adopting professionalism in conflict resolution is critical for the accomplishment of goals in every organization. In the healthcare setting, especially regarding rapport between nurses and other healthcare professionals, resolving conflict is necessary to achieve advanced quality outcomes healthcare delivery system (Gardner, 2015). No matter which organization or which position we hold, we will always come across the issue of conflict, the most important key is applying effective strategies to resolve and manage the conflict, so it does not escalate. The strategy includes listening, critical thinking and maintaining the interest of all parties involved in the conflict. References
Finkelman, A. (2016). Leadership and Management for Nurses: Core Competencies for quality care (3rd ed.). Boston, MA.: Pearson. Retrieved November 2017, from https://online.vitalsource.com/#/books/9781323605547/cfi/6/8!/4@0.00:0
Gardner, D. B. (2005, Jan.). Ten Lessons in Collaboration. The Online Journal of Issues of Nursing (OJIN), 10. Retrieved November 2017, from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume102005/No1Jan05/tpc26_116008.aspx
McKibben, L. (2017). Conflict management: importance and implications. British Journal of Nursing, 100-103. Retrieved November 2017, from