Explain relevant theories of communication (humanist, behaviourist, cognitive, psycho-analytical) including an example of how each may be applied in a health and social care setting Humanistic Theory Humanistic Theory was theorised by Carl Rogers (1946) and Abraham Maslow (1943). Humanism is the study of a person as a whole. Carl Rogers believed that people can fulfil their potential if they have positive self-regard. This can only happen if they feel valued and respected by those around them. Rogers believed that most people only feel loved and valued if they meet conditions of worth, for example, behaving well. Maslow believed that there was a hierarchy of needs including physical needs, safety needs, belonging needs and self-esteem needs. …show more content…
The theory is that behaviour is determined by the external environment. It is a part of psychology that is not related to the study of consciousness instead the study of behaviour within itself. Behavioural theory was founded and influenced in the early 20th century by John B Watson, Ivan Pavlov and BF Skinner. John Watson theorized classical behaviourism which is the objective study of behaviour. Ivan Pavlov theorized classical conditioning where in an experiment dogs associated food with the arrival of the laboratory assistant through learned behaviour through an external stimulus. BF Skinner coined the term ‘Radical Behaviourism’ which theorizes that all action is predetermined and not …show more content…
For example Challenging behaviour Learning disabilities Analyse the use of strategies to support service users with specific communication needs For example Alzheimer’s Dementia Explain how the communication process is influenced by values and cultural factors Explain how legislation, charters and codes of practice impact on the communication processes in health and social care Pick different sets of legislation and explain how each Law – group of laws Charters - for example CQC - Voices into Action Department of Health Information charter Codes of practice Health and care professions council standards of proficiency for social workers Nursing and midwifery code of conduct Caldicott principles Organisational codes of practice For example whistleblowing Complaints Record keeping Health and safety (fire safety) Always putting the service user at the centre For example Children act 1989 – All children are entitled to an advocate – gets a voice All children get a befriender, independent visitor Wishes and feelings are respected by people Looked after children Welfare checklist Parental responsibility Disclosure of information UNCRC – united nations convention on the rights of a