It is with pleasure that I submit my application for Client Service Specialist. My professional career is highlighted by roles that have allowed me to work in client service capacities. Looking over my experiences, I have worked in client support positions for ten years. I thoroughly enjoy making positive contributions to the relationship between a client and organization. Offering superior service to clients is a controllable commitment that results in client satisfaction and loyalty. I have chosen to make this commitment a priority in my previous roles. I credit this commitment to helping me build long lasting relationships with customers and assisting me in achieving prior sales and service goals. If granted the great honor to serve your clients, I will work tirelessly to ensure they receive the superior service they deserve.
The two areas that attract me most to your organization are your commitments to client focus and excellence. As mentioned above, I deeply value understanding clients’ needs and creating strategies to exceed them. In my role at ITT Technical Institute, I served as an Admissions Representative. I was responsible for recruiting students and offering them support from enrollment through graduation. This experience fortified my active listening and problem solving skills. This role required me to thoroughly listen to students
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During this role, I took the responsibility of learning all I could about each of our products as well as our competitor’s products. Applying a great deal of attention to this position assisted me in servicing clients in an effective and efficient manner. Having great product knowledge helped me answer their questions and act on their service requests. I believe these skills assisted me in meeting my individual production goals and our branch’s customer service key performance