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Southwest Core Values

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Discussion of Biblical Values Southwest key beliefs and core values are the foundation that drives the organization’s success surrounding how they treat their employees and passengers (“Human Resource Management International Digest”, 2007), and these core values of the Warrior Spirit, a Servant’s Heart and a Fun-LUVing attitude, are values that are grounded in scripture. The Warrior Spirt is demonstrated in six behaviors; hard work, desire to be the best, be courageous, display urgency, persevere, and innovate (Klein, 2012). These attributes and behaviors are reflected in the book of Joshua, as Joshua a humble warrior who was appointed as a servant to Moses during the wilderness period led the Israelites to victory over the Amalekites, …show more content…

Additionally, when Southwest hires employees the screening process is vigorous and selective, as they look for individuals with leadership potential, who are personable, and will get the job done working collaboratively with others. It’s for this reason, the organization’s key practice of hiring for attitude, and they will teach the respective skill, is to ensure the best organizational fit (Klein, 2012). Moreover, Southwest support for their employee places emphasizes on employees taking ownership and accountability in celebrating their failures as well as their victories (Bunz, & Maes, 1998). Therefore, the Warrior Spirit to be the best, to be innovative and to have a sense of urgency, creates healthy internal competition to meet goals, such as on time arrivals, baggage delivery, ticketing and check-in, to maximize productivity and profitability. Hence, rewards are given to employees that go the extra mile when meeting organizational objectives as they work collaboratively in teams. (“Human Resource Management International Digest”, …show more content…

Therefore, Southwest employees had the distinction of earning the highest salaries on average in the industry. Subsequently, the Southwest Warrior Spirit is reciprocated in the value of hard work, as workers exceeded management expectations when the pilots clock in twice the number of hours in flying time as compared to the industry standard, and flight attendants fly 150 hours monthly, as compared to the industry average of 80 hours (Rao,

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