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Introduction in managing cultural diversity in the workplace
Cultural diversity at work place
Cultural diversity at work place
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Medical providers that have cultural competency will overall enhance the quality of care to a diverse group of patients. Having that cultural knowledge would help the medical provider make the patient feel comfortable ultimately increasing the chance for that patient to follow through or adhere to the medical provider's treatment plan. It would also allow the medical provider to help build a friendly nurturing relationship with all of his or her patients. Developing these friendly relationships with patients will help make the patient worry less about a difficult diagnosis and would give them hope that they could one day get better from it. When a medical provider is culturally competent they would know how to respond to certain medical scenarios
Kaitlyn Larson, author of “Parole”, uses internal conflict and situational irony in her story to convey that a society often judged through appearances, can lead to false judgement. Throughout the story, Larson accentuates the descriptions of Noah’s appearance through Skylar’s thoughts as details which cause a misleading perception in the future. “The man was tall. He had perfect brown hair, big blue eyes and a very defined jaw line”, Skylar builds her judgement of who Noah is through the first impression. The imagery created is of a handsome man who could never hurt a fly.
Professional practice in adult care settings 1. Explain theories and values that underpin own practice There are many theories and values that underpin own practice. • Duty of Candour - Hold your hands up when something has not gone the way it should, or you have done something you should not have done. • Duty of Care – Everyone has a duty of care to ensure they follow policies and procedures and standards that are in place to ensure the health, welfare, and safety of everyone. • CQC – Are an independent regulator who come out to inspect health and social care services to ensure they are following the standards and meeting all the requirements and kloes (safe, effective, caring, responsive and well-led).
Personal cultural and experience influences an individual in supporting clients and colleagues at health and social care workplace. Principles and values at the workplace include providing equal rights to each and every individual, maintaining confidentiality at the workplace, protecting the clients from any kind of abuse and harm; having own cultural beliefs and experience helps the person to make sure that it could provide better and effective services to the services users. My personal cultural and experience ensure that I serve fair and effective treatment and care to the clients.
Because of the ever-evolving world, leadership styles have also changed. Transformational is still a strong style, but added to this is a new genre of leadership including esthetic, ethical and spiritual. These are targeted towards morals and values and can be used in effort to inspire followers to be actively engaged in the company and go beyond the needs of their employment. Theorist argue that “these contemporary theories fill gaps in the leadership literature by expanding into areas of emotions, inspiration, and morality.” (Spector, 2014) We can expect for the qualities that define a strong, positive leader to continue evolving.
Professional identity can be described as moderately stable yet dynamic in nature in the context of an individual’s attitude on themselves, their clients and the role they play in their occupation. The several influences that contribute to professional identity can be categorized into three sections; personal identity, role identity and social identity (White, Borges, & Geiger, 2011). Personal identity comprises of an individual’s history, morals and values and also their past experiences. For a health practitioner, this can include their motivation, their upbringing and also their education and qualifications. Role identity involves one’s understanding of their responsibility with their respected professional and social functions.
Cultural Competency Simply put, the United States is a diverse country. It is common knowledge that this a country founded upon immigration. Moreover, with the advancements in transportation and the growing trends toward globalization this course is more than likely to continue – barring any radical governmental intervention. That is why cultural competency is so vital, especially when it comes to healthcare. Because the sad fact is, not all ethnic groups receive the same level of care (Kittler, Sucher & Nelms, 2017).
Culture competence With over 194 countries in the world, every country has own beliefs, language, customs and traditions which called culture. In other words, every place has own personality that form it or make it distinguished from others. As a result, people have to understand, adapt, respect and accept the different cultures which called culture competence. It defined that Cultural competence refers to the ability to coordinate or interact with other people who have different cultures (InFOMORY.com). In other words, a person who can deal with people who have different ethnicity or background, it is considered as especial trait because it will help him/her a lot where ever you are during dealing with people.
The world is a diverse population, with people coming from various ethnic and cultural backgrounds. A person’s views, values, and traditions determine their daily needs and practices. So, healthcare providers face certain challenges and restrictions because a patient’s belief may inhibit professionals from providing the most effective care. Therefore, cultural competence is an important idea for healthcare providers to consider when understanding and respecting patients. Balcazar, Suarez-Balcazar, and Taylor-Ritzler (2009) noted in “Cultural competence:
(2011) stated that relationship-based practice is important because it encourages a practitioner to act in the service user’s best interests by “holistically understanding the service user’s response to a certain situation.” This includes understanding their cultural backgrounds, needs and values so that their response is supported and understood. Wilson et al. (2011) suggests that relationship-based practice is important in a social work setting as it understands that human behaviour and the professional relationship is an essential component on any professional intervention.
For example, staff who pay attention to detail and go the extra mile because of their organisational and personal values are likely to improve patients health out comes by reducing the risk of accidental errors, providing timely care, having quality and detailed patient and staff interactions and providing personalised care. Some organisations do not necessarily have formal written values. Instead, they may have a
Madeline Leininger’s Cultural Care Diversity and Universality Theory, deals with the impact of culture on health and healing. In health care today, a nurse must deal with people from many backgrounds, cultures, and ethnic origins. Transcultural nursing is practiced throughout nursing when caring for people from different cultures. The purpose of Leininger’s theory is to produce knowledge related to nursing care of people from diverse nationalities, who value their ethnic heritage and culture. Leininger’s theory recognized and understood cultural differences and similarities while caring for patients of different backgrounds.
Q 5 – Explain how diversity impacts on practices and experiences on person behaviour, interpersonal relationships, perception and social expectations of others. A – Acknowledge similarities and differences that exist between yourself, co-workers and clients. Culture plays an important part in a person’s behaviour, thoughts and how they relate towards others. An individual's cultural perceptions and expectations will directly impact on the way they work with each client and their co-workers; a failure to recognise cultural differences may cause serious problems when they are dealing with others in the workplace.
These values were first inspired by my parents, my upbringing, my school life and my community life. I realised at an early age that being respectful to everyone and their emotions, beliefs and personal values were a simple way to avoid offending people. These values have developed as I have developed and are an essential part of my character and would be a fundamental element of my practice in becoming a culturally safe healthcare practitioner. This is evident in the Code of Ethics for Nurses in Australia, where it states that the second code is that “Nurses value respect and kindness for self and others.” (Australian Nursing and Midwifery Council,
A) Values and ideology: Describe the values of social work and ideology that you think are most important to your future practice and why you have selected them? The values and ideologies that are most important to my future practice include respect for the inherent dignity and worth of persons, service to humanity and competence in professional practice. First, my value of providing respect for the inherent dignity and worth of persons is important to me and my future practice because it allows me to see the uniqueness in all my clients and subsequent cases. Moreover, it further guides me to allow my clients to be self-determined individuals.
