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Ups Core Competencies

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A. The United Parcel Service states its mission is to, “Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do” (UPS, 2016).

B. Customers would view the United Postal Service as a reliable service to ship and receive anything, anytime, anywhere. UPS is reliable, quick and simple, being able to delivery to any address in the United states and in 220 different countries. United Parcel Service (UPS) traces its origins to a humble beginning by two teenagers in 1907. Claude Ryan and Jim Casey started the American Messenger Company with a $100 loan and a Seattle basement. They carried notes and made home deliveries on foot and by bicycle, beginning their specialized business of parcel …show more content…

UPS has created value by being a reliable company since 1907, over 100 years as a leader in the mail, shipping and logistics industry, always looking to improve in every aspect from customers, efficiency to reliability and speed. They believe that integrity and excellence are the core of all they do. Attention to their customers changing needs is central to the success. That people do their best when they feel pride in their contributions, when they are treated with dignity, and when their talents are encouraged to flourish in an environment that embraces diversity. That innovation fortifies the organization through the discovery of new opportunities to serve the employees and customers (UPS, 2016).

D. Core competencies would include integrity, it is the core of who they are and what they do. Teamwork, determined people working together can accomplish anything and servicing the needs of their customers and communities is the central to their success (UPS, 2016). Including investing in the business of worldwide distribution and logistics, building in the integration of goods, funds and information, always looking for improvements, how to improve customers needs and improve efficiency of the business in every aspect to improve quality of what they do and who they

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