Introduction
Transformational servant leadership has been used by many organizations to ensure that they become profitable and able to meet their customers and employees. For those who aspire to become heads of companies, learning how to operate their organization and contribute to their success efficiently is crucial. In addition, transformative servant leadership provides leaders with an opportunity to ensure that the organization can produce results that make the needs of the community. TELUS Corporation is a Canadian based telecommunication company that provides internet services, voice, entertainment, and cable television. It is based in Vancouver in the British Columbia area after moving from Edmond Alberta where it was originally situated. TELUS has snowballed over a short period after merging with BC Tel to provide telecommunication services to the people in North America. The
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The company’s longest-serving president and CEO Darren Entwistle lead the executive team at TELUS. The firm has ten executive vice presidents for various sectors such as health and business solutions, consumers, corporate affairs, and technology among others. Josh Blair who is the one in charge of health and business solutions plays a significant role in supporting the various teams in the organization to ensure delivery of innovative health results to customers. Phil Bates the executive vice-president, operations and application development are based in Vancouver, and he is tasked to support a national team of more than 3,000 members (Telus International, 2018, par. 2). Bates ensures that employees create value for the customers. In the process, the workers can increase their leadership skills at various levels. All the ten vice presidents of the company create a vision for their team and provide the means to achieve that goal by being at the