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Chesapeake IT Consulting Case Study

1423 Words6 Pages

A. Introduction
The Chesapeake IT Consulting (CIC) was founded in Baltimore, Maryland since 2004 and does consult services that utilize proven IT and management methodologies to achieve measurable results for its customers. The CIC provides consulting in business process, IT, and IT outsourcing while all providing giving their customers exponential services because of their employees. As the organization's strategy is to bring business solutions to their customers they want to maintain informed about new technology to implement it with a new business concept. But with the growth of their business, there is competition and new technology becomes a challenge. For the business to consistently deliver high-quality services to its clients it is …show more content…

Recruiters The recruiters are Paul O’Brien (along with Mac Thompson and Juliet Jackson). The recruiters would like to be provided with the new software so they can provide excellent services. Having the new software will reduce the risk of losing applicants information. As well as, provide status updates quickly when information is requested.
7. Administrative Assistant The administrative assistant is Ted Anderson. Mr. Ted Anderson’s duty is to aid the recruiters with the hiring process. Mr. Anderson is also responsible for submitting the applications to the corresponding hiring manager. When there is a lot of applications received, it is hard to keep track because the company currently uses paperwork to keep track.
8. Hiring Manager (In functional area) The hiring manager believes that with an electronic system he will be able to keep track of job openings, information of applicants, and the current status in the hiring process. The new software will allow for interviews to be scheduled electronically and perform duties efficiently. As well as resumes to be submitted …show more content…

Contact applicants on their applicant status HR Assistant
10. Confirm the applicant's certifications and skills HR Assistant
11. Conduct a background check HR Assistant
12. Administrative Assistant prepares and sends Hiring Offer to Selected Candidate by mailing offer letter Administrative Assistant

The CIC hiring system is currently done manually, by adding technology in this process the hiring system will become better. The new system in the chart below will allow for the company to save cost, increase workflow, and accelerate the selection process.
Hiring Process As/Is Process To/Be Process Benefits of Process
Receiving applications In person or by letter in mail Applicants are processed by computer and sent to corresponding project manager Able to set up the qualified applicant with the job that needs them.
Match applications with open jobs The resume is read over then sent to the project manager to look over Resume is categorized based upon the applicant’s skills and certifications The qualified people are set up with the right job.
Review resumes Each resume received is read over Each resume is processed electronically then sent project manager Hiring process is sped

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