Definition of Leadership
There are many examples of Leadership definitions. For me leadership is the art and science of leading a group of individuals or an organisation to affect a particular outcome.
Some qualities of a leader includes the following: building relationships, setting direction, communicating effectively, providing guidance, motivating and inspiring, providing authority, control and management.
Key opportunities for my leadership development
I have identified the following opportunities for my self-development which is key in leading an organisation or a team: o Improve Stakeholder Management – In my role as a Business Process Manager for Merchandise optimisation, it is critical that I am able to drive international best
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For that reason it is critical that my team builds good relationships with their customers to affect the correct outcome.
Development Plan - I will use the Voice of custom surveys to identify potential gaps with individuals in my team and highlight these gaps to create self-improvement by self-awareness and awareness of others. I will also define and implement rules of engagement with dealing with stakeholder.
In Conclusion
Developing leadership & technical skills cannot be done in isolation as quoted by Peter Senge in his book “The fifth Discipline”, in which he explains that the potential which work experiences present the process of learning. He argues that individual’s learning does not, of itself, necessarily imply, and still less guarantee that organisations as systems will learn. “Senge posits the notion of organisations learning through systems thinking, team learning, shared vision, personal mastery and the more sophisticated use of mental models”.
Similarly my approach to developing my team’s capabilities will follow a holistic approach as explained by above by Peter
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Buyers & Planners
Roles:
The role of the Buyers and Planners is to ensure that the correct product is available to the Edcon customer based on the customers need at the right place, at the right time and in line with KPI’s. Their role is also to ensure that customers’ needs are fulfilled in the most economical manner maximise Edcon’s top & bottom line.
Buyers and Planners are key stakeholders to me due to the process and systems that I support and enforce. This is to ensure that they deliver effectively, economically and in line with Edcon’s strategy and KPI’s. Without the Buyers & Planners buy in and support on systems and processes, I cannot drive and enforce international best practices in terms of Merchandising.
The Challenging Relationship
There is huge resistance to complying to signed of processes and systems from Merchants (buyers & planners). This is often due to a lack of knowledge as a result of poor training, development and change management from Business Partners (Executives). This change resistance results in poor and substandard execution of buying and planning activities to the detriment of Edcon’s bottom