Leadership is an important role in the organisation and performance of a business. This can be achieved through the process of influencing others to achieve goals, both organisational and individual (Williams, McWilliams & Lawrence, 2016. pp. 243). Leaders have a significant amount of control over what happens within a group or in particular a workplace or business. Although, the leader needs to direct power and control within the business in an appropriate way, considering employee’s needs.
As an owner/operator of Townsville to Darwin Transport, I believe that the most direct and effective approach towards leadership that would fit my business is the initiating structure. This allows the leader to structure the roles of the employees by
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We track our objectives through setting ‘proximal’ and ‘distal’ goals. Proximal goals are goals that are set to be achieved in the near future. They are motivating and rewarding goals set for short-term action and achievement. Distal goals are long-term goals that are set for future objectives. A proximal goal set within Townsville to Darwin transport would be created through the use of customers’ orders and to be able to achieve these staff and the owners would have to work together through communication and action plans to achieve and satisfy the customer’s …show more content…
When issues occur within Townsville to Darwin Transport the owner/operator is first to be informed. A decision may be created on the spot if there is no constructive planning required. For example, a customer may ring the office and ask if their freight can be transported to Mt Isa the following day. The owner will need to find out if there is a truck going to Mt Isa, is their room on the truck and where does the freight need to be collected from. Larger decisions within the business may require discussion.
If a large decision needs to be made within the business that involves more than the managing staff and owners, a meeting will be called. This allows staff to have an opportunity to express their say in what they believe is best for the fellow employees along with the business as a community. Overall, the owner/operator and the managing staff will make the final say although input from employees will be considered. Consequently, all employees of the business are informed regarding final decisions. This allows all members of the business to have an equal understanding of what is happening throughout the business, creating a positive community and workplace that can cause an uprising in profit and overall, a successful